Member Relations Manager

Full-time, 12-month contract | Work from home options | NFP
Darlinghurst, NSW, 2010 location | Collaborative and passionate team
$100 - $110k + Super | Professional development opportunities available


About the Organisation

This prominent national non-profit association serves as a key voice for its members in the industry. As a leading peak body, it focuses on representation, advocacy, and education within the community. It stands as one of the oldest, largest, and most diverse organisations of its kind.



About the Role

Reporting to the Director of Member Relations, you will focus on retaining and growing the Association’s membership base by actively engaging with existing and prospective members. You will ensure that they understand and maximise the value and benefits of their membership, contributing to sustained growth. You will adopt a member-centric approach and work collaboratively.



Duties include but are not limited to:

Manage and drive membership growth, engagement and retention initiatives.
Prospect and engage new members to drive growth opportunities.
Manage the member renewal, identify risks and implement improvements.
Develop and deliver member engagement communications as required.
Understand industry issues and advocacy initiatives.
Act as the main contact for members and stakeholders via phone and email.
Attend industry events, webinars, and advisory committees.
Update and maintain data in the CRM and conduct reporting.


To be successful you will have:

Experience in a membership, engagement or partnership role.
Proven business development and stakeholder engagement skills.
Confident in managing stakeholders and presenting to senior representatives.
Passionate in delivering exceptional customer service and experiences.
Professional, personable, and a motivated collaborator.
Exceptional verbal and written communication skills
Experienced in building relationships with a consultative approach.


If you enjoy driving exceptional members experience, whilst being a part of a collaborative, supportive and passionate team... Please APPLY NOW!



Alternatively, contact Alyssa at alyssa@beaumontpeople.com.au for more information.



Beaumont People specialise in temporary, permanent, and contract recruitment for NFP organisations including membership, associations, peak bodies, and the arts. We have been contracted to recruit this role on a retained basis therefore please direct all enquiries to Alyssa at alyssa@beaumontpeople.com.au or call 02 +0+3 4+25.


At Beaumont People, we believe a diverse workplace is a happy workplace, and we love working with organisations that feel the same way. We encourage applications from people of all different backgrounds, including Aboriginal and Torres Strait Islander peoples, people from CALD backgrounds, and people with disabilities. We do not discriminate on the basis of race, religion, ****** orientation, gender identity, national origin, age, disability, marital or parental status. Should you require a reasonable accommodation to be made for your application to be assessed we would be more than happy to discuss how that can be arranged.