Member Service Representative

Considering a career with our team?
Great choice! You're in the right place.

We're always on the lookout for fellow rock stars to join our epic team.

Weyburn Branch

Member Service Representative

Temporary – 14 months, Full Time


Join the ‘Spark’ at Weyburn Credit Union (WCU)! WCU is dedicated to making a positive impact in our communities. We value self-improvement and giving back. We are seeking a highly motivated individual with exceptional interpersonal skills to join our team as a Member Service Representative (MSR). This is a temporary contract until July 2026. The individual we are seeking should be local or within a reasonable commute to Weyburn, SK.


As an MSR, you will be an integral part of the ‘Frontline’ and to the success of the WCU. Under the supervision of the Member Service Rep Supervisor, the MSR will process routine teller/cash transactions, respond to general inquiries and concerns, and recommend the appropriate financial products to assist members. You will deliver exceptional member service and provide solutions to meet our members’ financial goals and needs.


The salary for the position is $23.21 per hour.


As a team member you will enjoy:

Above market compensation package including comprehensive employee benefits and a wellness balance.
Regular social events and discounted employee banking.
Health & Dental benefits after 3 months.
Work/life balance including paid personal time and above-industry vacation accrual.
Career development and advancement opportunities.

Your Spark:

Minimum grade 12 education.
Sales and service experience in the financial services industry is preferred.
Ability to recognize cross-selling opportunities.
Must have excellent communication and strong interpersonal, and problem-solving skills.
Proven success working in a collaborative and team environment.
Demonstrated commitment to ongoing professional development.
Strong commitment to provide high quality member sales and service.

WCU values continuous personal and professional development. If you do not meet all the criteria but believe that your qualifications and experience would be valuable in this position, we strongly encourage you to apply! All interested candidates should submit a resume by email to recruitment@weyburncu.ca by May 23, 2025. Please note, only applicants selected for interviews will be contacted.


What you can expect when you apply
1.
Apply
simply attach your resume to an email.
Please include the position you are applying for in the subject line.

Apply
2.
Interview
If you are selected for an interview, we'll contact you to set up a time that works for both of us. You can expect the interview to last about an hour.
Not everyone will be contacted, only those selected for an interview.
3.
Offer
If you're the selected candidate for the position, we will be contacting you with an offer of employment.
This offer is conditional upon you successfully passing the criminal, financial and reference checks needed for your position.
The nitty-gritty
What you need to know about applying

Before you submit your application, please read the job posting carefully to ensure you possess the relevant skills and experience, as only qualified applicants will be considered.

Once you submit your application, you will receive an automated reply from recruitment@weyburncu.ca to confirm your application has been received. If you are short-listed for a position, we will contact you to move forward with an interview. If you're not short-listed for a specific posting you will not be contacted, however we encourage you to continue applying for future positions that match your qualifications and interest.

The Interview Process

After the position closes, our HR team will work hard to create a short list of candidates. If you are selected for an interview, we'll contact you directly to set up a mutually agreeable time. Your interview will be conducted by a member of our HR team and the department manager. You should expect the interview to take between 45-+0 minutes, depending on the complexity of the position. We may ask you to fill out an additional employment assessment after the interview. All the information needed to access the assessment will be given to you at this time.

After we have completed all the interviews and received all the assessments, we will make our decision. You will be contacted from a member of our HR team, whether you were our chosen candidate or not.

FAQs

Will you receive confirmation of application?
Yes, you should receive an email from recruitment@weyburncu.ca confirming we received your application. If you do not receive an email, please contact recruitment@weyburncu.ca


Will you always be contacted?
Only those candidates selected for an interview will be contacted. If you are not chosen, your resume will stay on file for three months and will be considered for any openings that fit your skills, education and experience.

If you have already sent in a general application, should you apply for a specific posting?
We keep resumes on file for three months however, if you feel there is a specific job posted that fits your skills, education and experience, please send in an application for that position.

Do we hire summer students?
We recruit and hire students from educational institutions each summer, depending on staffing needs.

Why you should join our epic team
It's about more than a job and a pay check. It's about making a difference in people's lives. It's about having a purpose. It's about belonging. You'll find that here.


We believe our success depends on attracting and retaining great people, that's why we offer a competitive total compensation package; but as an employer of choice, it doesn't end there. We work hard to provide our team members with a positive work environment, opportunities for advancement and the right work-life balance.

The TOTAL PACKAGE: compensation, benefits, & even pension


Above Industry Wages
Our salary ranges are set according to current market data and we review the figures annually so our employees can feel confident they’re being compensated fairly.


Performance-Based Incentives
Variable compensation is a performance based incentive program that rewards employees for accomplishing individual performance goals and for their efforts in helping the WCU achieve our objectives.


Generous Group Benefit Package
We contribute 50% of the cost shared premiums for employee benefits which include:
Extended Health (prescriptions, vision and more!)
Dental
Life Insurance
Disability Insurance
Critical Illness Insurance
Dependent Life Insurance and
AD&D


7% matched pension plan
We help our permanent employees achieve their retirement goals through matched contributions to a retirement program.
Preferred rates
We offer our permanent employees preferred rates on residential mortgages, consumer loans and investments.
Discounted banking fees
How does a no-fee account sound? Plus deep discounts on other services like credit cards, foreign exchange and more. It sounds like we care about our our employees' financial well-being! And we do!

Wellness Subsidy
We offer our staff $100.00 each year to go towards something that will benefit their physical wellbeing. This could be a gym membership, exercise equipment or vitamin program!
Work-Life Balance


7% matched pension plan
We help our permanent employees achieve their retirement goals through matched contributions to a retirement program.
Preferred rates
We offer our permanent employees preferred rates on residential mortgages, consumer loans and investments.
Discounted banking fees
How does a no-fee account sound? Plus deep discounts on other services like credit cards, foreign exchange and more. It sounds like we care about our our employees' financial well-being! And we do!


Generous Group Benefit Package
We contribute 50% of the cost shared premiums for employee benefits which include:
Extended Health (prescriptions, vision and more!)
Dental
Life Insurance
Disability Insurance
Critical Illness Insurance
Dependent Life Insurance and
AD&D
We are an employer that cares


7% matched pension plan
We help our permanent employees achieve their retirement goals through matched contributions to a retirement program.


Performance-Based Incentives
Variable compensation is a performance based incentive program that rewards employees for accomplishing individual performance goals and for their efforts in helping the WCU achieve our objectives.
Discounted banking fees
How does a no-fee account sound? Plus deep discounts on other services like credit cards, foreign exchange and more. It sounds like we care about our our employees' financial well-being! And we do!

We're ultra-local & here to help!
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Email Us
Call us at 306 842 6641