Metrex Strategic Account Manager, Infection Prevention Solutions (Remote-Eastern Canada)

Operating Company: Metrex
Location: Toronto,ON,CA
Date Posted: April 22, 2025
Req Number: R5022828


Job Description:

The Metrex Strategic Account Manager (SAM) is responsible for all duties and objectives of the Strategic Account Manager (SAM). The SAM will be held accountable for achieving business objectives such as the conversion of competitive business, increased portfolio penetration, and forecast attainment goals by all Healthcare Compliance guidelines. A successful SAM will penetrate small to large healthcare sites at the corporate level either by expanding the footprint or taking share from the competition. Understanding the clinical, economic, and quadruple aim strategy of each site is critical to learn. The SAM will also develop a business plan with strategically targeted accounts that reflect the in-depth understanding of local market/account dynamics.

The SAM is expected to collaborate internally and externally with all stakeholders including executives in senior leadership positions, sales management, marketing, product management, national accounts team, and sales operations.

PRIMARY DUTIES & RESPONSIBILITIES:

Responsible for achieving sales growth within territory.
Create, build, and maintain appropriate relationships with key decision-makers, administrators with all healthcare sites in territory.
Cultivate relationships with 3rd party sales team (distributor partners) who sell Metrex products.
Be both clinical and product expert for end users along with the internal teams you collaborate with to include the 3rd party sales team.
Develop a business plan which guides your overall strategy for the territory. To include 3-4 key strategies, top 10 account list, and priorities/needs. Update throughout the year as territory dynamics change.
Responsible for business plan reviews to Metrex sales leadership to include once a month business review with your direct sales manager.
Retain current Metrex business in installed base accounts.
Expand the product footprint is currently installed base accounts.
Take market share within health systems where Metrex has no footprint.
Generate a pipeline of growth accounts and maintain them in CRM.
Establish a relationship with key decision-makers such as Infection Prevention Directors, Materials Management, Supply Chain, and Value Analysis in all target accounts
Strategic self-management of booking travel within the assigned territory to maximize time and resources for the most substantial return on investment is expected
Trade shows and industry conferences will be self-scheduled and attended as part of the growth initiative
Delivering multiple presentations in a month either in person or virtually. Presentations shall include product specs, marketing information, promotional product information, introduction, and explanation, discussion of application specs and include the use of company-provided slides, video, computer, and/or other presentation material.
Provide in-services within the hospital setting.
Support ongoing product training and assist in retraining customer base in proper procedures to use with Metrex products.
Complete all assigned training for products.
Facilitate communication and liaison between Metrex’s functional departments and customers
Job Requirements:

JOB REQUIREMENTS:

Bachelor’s degree preferred
5+ years of outside sales experience selling a premium product with a proven track record of success within the healthcare market.
5+ years of multifaceted medical products sales experience within the SSO/GPO market.
Experience calling on executive level (C-Suite) hospital decision makers
Must be Bilingual: French
PREFERRED:

3+ years of distribution sales knowledge.
3+ years experience selling IPS (Infection Prevention Solutions) products highly preferred
Excellent territory and time management skills.
Dynamic skill set, ability to shift daily tasks on the unique needs of the territory
Excellent organization skills
Strong networking skills; guides team members and works collaboratively for success
Strong self-awareness; leads by example as it relates to integrity and compliance.
Proficient in Microsoft Suite.
TRAVEL/LOCATION:

Geography: Eastern Canada – ON, QC, NL, NS, NB, PEI
Ideal candidate should live in Central Ontario, Canada
Laptop, iPhone and car allowance will be provided
Eligible business expenses will be reimbursed.
Eligible for incentive trip and other company sponsored promotional activities.
Overnight Travel: 50%+
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Operating Company:

Metrex

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