Metro Customer Relations Assistant (CRA) – 12th Pass and Graduate Freshers Welcome

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Mk Traders


Hiring Fresher / Field Sales Executive / 12th Pass
Mk Traders • New Delhi, Delhi • via Placement India
14 hours ago
₹1.5L–₹2L a year
Full–time
No Degree Mentioned
Apply directly on Placement India
Job description
field sales person to take order
• Experience

0 - 1 Years
• No. of Openings

2
• Education

12th Pass
• Role

Field Sales Executive
• Industry Type

FMCG / Retail / Food / Beverages
• Gender

Male
• Job Country

India
• Type of Job

Full Time
• Work Location Type

Work from Office
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MNC JOBS INFO


Delhi Metro Customer Relations Assistant (CRA) – 12th Pass and Graduate Freshers Welcome
MNC JOBS INFO • New Delhi, Delhi • via The Elite Job
12 hours ago
$10–$12 an hour
Full–time and Part-time
Apply on The Elite Job
Job description
Job Title: Customer Relations Assistant (CRA)

Organization: Delhi Metro Rail Corporation (DMRC) – via Authorized Recruitment Partner

Location: Delhi NCR (Metro Stations, Depots, and Admin Units)

Job Type: Full-Time | On-site

Salary: ₹25,000 – ₹35,000/month (including allowances)

Experience: Freshers Welcome (12th Pass & Graduates)

Job Overview:

The Delhi Metro is inviting applications for the post of Customer Relations Assistant (CRA). This role is ideal for 12th pass and graduate freshers interested in a public-facing, stable government-sector job in Delhi’s mass transit system.

Eligibility Criteria:
• Educational Qualification:
• Minimum: 12th Pass (Any Stream)
• Preferred: Graduate (BA, BCom, BSc, BBA, etc.)
• Age Limit: 18 to 32 years
• Language Skills: Fluent in Hindi and English
• Basic knowledge of computers and communication skills
• Physically and mentally fit for duty at metro stations

Key Responsibilities:
• Assist passengers with ticketing, smart card recharge, and fare inquiries
• Provide route guidance and support at metro stations and customer helpdesks
• Handle customer complaints and feedback with courtesy and professionalism
• Ensure passenger safety, cleanliness, and queue management
• Coordinate with the station controller and security personnel as needed

Job Highlights:
• Rotational Shifts: Morning, General, and Night
• Uniform and ID Card provided by DMRC
• Work in air-conditioned station environments
• Opportunity for career growth into permanent or supervisory roles

Selection Process:
• Application Screening
• Written/Online Test (Aptitude + Basic English)
• Interview / Document Verification
• Medical Test as per DMRC standards

Perks & Benefits:
• Fixed salary with overtime and holiday pay
• Free metro travel pass for on-duty use
• Work under a reputed government-managed organization
• Safe, secure job with training provided after selection

How to Apply:
• Send your updated resume and passport-size photo to us.
• Mention subject: “CRA Application – Delhi Metro – Your Name”
• Carry original documents (10th, 12th, Aadhaar) during the interview, if shortlisted