MGM Rewards Representative - The Cosmopolitan
- Category: Human Resource (HR) Jobs
- Location: Las Vegas, Nevada
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 24K to 35K
- Published on: 2025/09/11
Las Vegas, Nevada
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As an MGM Rewards Representative, you play a key role in creating a welcoming, informative, and engaging environment for our guests. Using your strong customer service skills, you’ll assist guests at the MGM Rewards desk by facilitating redemptions, answering inquiries, and effectively promoting and enrolling guests in the program. Through collaborative teamwork, you help ensure every guest feels valued, informed, and supported.
THE STARTING RATE: $17
THE DAY-TO-DAY:
Assist guests with various requests including navigating the mobile app and questions related to the MGM Rewards program, including enrollment, redemptions, Direct Marketing Offers, MyVEGAS rewards, Special Event offers, and program updates
Ensure consistent promotion of the GameSense problem gambling program
Redeem PO Offers, myVEGAS rewards and issue comps and FREEPLAY
Navigate multiple computer systems, including Patron Management, myVegas, MCP, Opera, Veridoc, and GMP in daily tasks including application of MGM Rewards Points to guests' Hotel folio, research, redemption, and adjustment of tier credits, and to track and adjust receipts for members non-gaming spend
Collaborate with various departments to include VIP Services in the correction of hotel reservations, assisting host in issuing discretionary and MGM Rewards Point Comps, and assisting with promotional Slot Tournaments and event ticket distribution as needed
Run companywide promotional events including, Holiday Gift Shoppe, Cruise Giveaway, Stay and Gift promo
THE IDEAL CANDIDATE:
Must be a minimum of 21 years of age
High School Diploma, GED or equivalent
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
Free meals in our employee dining room
Free parking on and off shift
Health & Income Protection benefits (for eligible employees)
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=10930
Are you ready to JOIN THE SHOW? Apply today!
Related jobs
-
Compensation and Compliance Specialist
Why CIG? At Capital Insurance Group we offer our employees more than just a job. We foster career growth, provide opportunities to give back to our communities, and help you take the next step in your career! CIG was founded in 1898 by a group of ear...
-
Senior Manager, Learning and Development
Applicants that are residents of Colorado: Per CO Senate Bill 23-058, we cannot generally request or require any age-related information (i.e., age, DOB, attendance or graduation dates from an educational institution) on an initial employment applica...
-
Student Worker- Human Resources ( Front Desk )
from different backgrounds bring to the educational experience. Today, the University delivers on its original land-grant mission of access to education and knowledge by investing in the academics, facilities, support, engagement and vibrant campus l...