Mis Executive

Full Job Description
Company Name: Insperme Consulting

Company website: https://www.insperme.com

Company Location Gurgaon

Contact Name: Ms. Jyoti Malik

Contact Number: ++1-XXXXXXXXXX

Job Title : Customer Service Executive

No. of vacancies: 1

Job Type : Full Time

Requirement: Insperme is growing and we are hiring a Customer Service Executive to help grow our client’s brand(s).

We are a brand consulting & marketing services firm and our mission is to help our clients brand & business to grow faster with our expertise. If you are passionate about design & communication, do apply here.

Remuneration: As per industry standards

Role & Responsibility:

Respond to all queries from customers and drive relationship with them
Increase sales through providing relevant information in a timely manner to customers/clients
Identify Prospects from existing database through cold calling/email/whatsapp
Generate new leads through social media/email/whatsapp marketing
Manage all data in CRM system
Update product information in company website/catalog
Generating monthly reports for clients
Qualifications:

2-3 years of experience in similar profile with any ecommerce company
Good command over English – verbal & written
Business Writing ability
Outgoing Nature, Ability to interact with people is a plus
Basic Knowledge of all major social media platforms & internet
Ability to work methodically and meet deadlines
A keen eye for detail
Problem-solving aptitude
GraduateRoles & Responsibilities:
Maintaining relationships with Trade & Business Partners
Keep in touch with them to receive orders and follow up on collectibles
Keep them informed about new products, services, schemes etc.
Handling inquiries / complaints from Customers, targeting the satisfactory closure
Responding to Customer queries in a timely and accurate way, via phone, email or chat.
Gather customer feedback and share with Management
MIS reporting and analytics
Skills & Competencies :

Energetic, motivated and self driven
Working knowledge of MS Office & Internet
Good verbal & written communication skills
Past Experience in similar role in a product distribution or sales driven company
Graduate in any stream
Job Type: Full-time

Salary: ₹15,000.00 - ₹30,000.00 per month

Schedule:

Day shift
Speak with the employer
++1 ++1-XXXXXXXXXX