Mis Executive|data Entry Operator

JOB DESCRIPTION
• Develop and maintain daily, weekly and monthly operational analysis as it relates to volume, efficiencies, cycle time, quality, and service
• Report on operational metrics, conduct data and business analysis, and present summary of findings to management in a clear, concise, convincing, and actionable format
• Create and maintain daily operational scorecards to track and report on KPIs; assist in volume forecast and capacity planning as needed
• Provide support and maintenance to existing management information systems (MIS).
• Generate and distribute management reports in accurate and timely manner
• Develops MIS documentation to allow for smooth operations and easy system maintenance
• Provide recommendations to update current MIS to improve reporting efficiency and consistency
• Perform data analysis for generating reports on periodic basis
• Develop MIS system for customer management and internal communication
• Provide strong reporting and analytical information support to management team
• Generate both periodic and ad hoc reports as needed
• Understand customer problems and provide appropriate technical solutions
• Analyze business information to identify process improvements for increasing business efficiency and effectiveness.
• Participate in cross-functional meetings to resolve recurring customer issues.
• Establish a strong relationship with Team Managers and management through a demonstration of industry knowledge and of the business issues at hand
• Analyze current business processes and make recommendations for improvements
• Maintain thorough understanding of data and information resources
• Maintain a status on all projects and proactively communicate with management and customers
JOB REQUIREMENTSTo be considered for this position, applicants need to meet the following qualification criteria:
• Bachelor's degree in Business Administration, Finance, Accounting, Economics, or a related field required; Master's degree preferred
• Analytical experience required
• Strong ability to analyze raw data, draw conclusions, and develop actionable recommendations
• Sound business decision-making ability
• Ability to handle multiple projects simultaneously
• SAP software experience required.
• Knowledge of Autocad.
• Ability to communicate with people of various technical and business backgrounds
• 1-3 years of experience in the BPO industry preferred
Job Type: Full-timeSalary: INR15,000.00 - INR20,000.00 per monthSchedule:
• Day shift
Ability to commute/relocate:
• Sonipat, Haryana: Reliably commute or planning to relocate before starting work (Required)
Education:
• Bachelor's (Preferred)
Experience:
• total work: 3 years (Preferred)
Language:
• English, Hindi (Preferred)
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