MIS Executive|Inbound
- Category: MIS Executive
- Location: Mumbai, Mumbai, Maharashtra
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 24K to 31K
- Published on: 2025/09/21
• Transaction Quality to meet Customer Experience
• Conduct regular Audits check on team and daily governance
• Manage Team and allocate responsibilities
• Responsible to manage RCA/Escalation
• Design Calendar for Calibration/Tape Review
• Must have done analysis on quality parameters.
• Grooming of QA(team members)
• Preparing data for MBR, QBR, reviews etc
• Client management.
• keen understanding ing on Process Improvement
• Six Sigma Green Belt Preferred.
Eligibility Criteria
• Qualification HSC
• Interpersonal Skills, Good Communication
• Knowledge and understanding of NPS, Csat, fatal, variance etc
Contact Details
Interested candidates can mail their resumes on Arti.awasthi@1point1.in
Location
Mumbai
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