Mobile Device Management Support

Description

This position is needed to help with device management of iPads and laptops. Position will include all parts of distributing and collecting devices, including sending basic commands through the MDM software.

When collecting a device, position will examine the device for any issues such as chipped screen or missing keys. Using a mobile device management system, the device will need to be wiped and reset or collected for resale, depending on the age and condition of the device. All steps taken will need to be tracked and documented using existing methods.

To re-distribute the device for use, it will need to be re-imaged and prepared using existing management software and hardware. Once assigned to the new users, the building technical staff for the corresponding building will need to be contacted to arrange pickup.

There is a potential for this position to be asked to pick up or drop off devices at buildings.

These steps will need to be documented within the management software once the device is assigned and deployed.

Skills needed:

- Excel spreadsheet usage/manipulation

- Extreme attention to details like serial numbers

- Ability to be flexible with daily schedules within the 8-4:30 work day

- Passion for learning and growing

- Ability to take direction and follow through

- Computer setup, imaging, or building (hardware and software)

- Experience troubleshooting iPads and/or other iOS devices

- Experience using Mobile Device Management system Mosyle

Experience Level

Intermediate Level

Pay and Benefits

The pay range for this position is $20.00 - $25.00/hr.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Omaha,NE.

Application Deadline

This position will be accepting applications until Nov 27, 2024.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, ****** orientation, gender identity, genetic information or any characteristic protected by law.