Night Room Service Team Member

Job description
Company Description

"Why work for Pullman London St Pancras?

We welcome you as you are! We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities within the company.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

We are looking for a FUN, PASSIONATE & EXTROVERTED full time Night Room Service Team Member who wants to join our FANTASTIC TEAM at a VIBRANT central London Bar & Restaurant! The shift will generally operate between 10.30pm – 7.00am.

If you :
• Have the passion for customer service and hospitality
• Have great communication and customer relationship skills
• Loves working as part of a passionate team
• Enjoys working in a fast pace environment

We want you to join our gang!

Duties:
• Serve customers in a friendly and courteous manner from taking orders over the phone to delivering to the rooms
• Have a genuine interest in food with some knowledge of wine in order to be able to recommend options
• Have excellent customer service skills
• You must be motivated and a self-starter
• Ensuring that the guests are completely satisfied with their room service order
• Be responsible for the setup of the morning breakfast buffet and the refilling of draws for mis en place

The role will primarily be working in room service but the successful candidate will be required to work in the Restaurant & Bar when the room service demand is less.

Additional Information

Benefits:

-Three Complimentary Bonus Breaks - benefit from a free one or two-day break in another Accor property in the UK each year

- Pension Scheme

- Employee benefit card offering discounted rates in Accor Hotels worldwide

- Free meals on duty

- Free access to hotel Gym

- £100 welcome bonus paid through payroll

Salary: £2+,243 per annum (£14.42 per hour) + high monthly service charge & service incentives.

The successful candidate must already have eligibility to work in the UK.