Non-Voice Process Jobs - Remote Roles Available

Job Summary

Scalesforth is seeking highly motivated and detail-oriented individuals to join our team for remote non-voice process roles. These positions are ideal for candidates who excel in written communication, have exceptional analytical skills, and are eager to contribute to a dynamic work environment. As part of our non-voice process team, you will be responsible for handling critical back-office operations, ensuring accuracy, and maintaining efficiency across processes.
Key Responsibilities
• * Process and manage data entry tasks with high accuracy and efficiency.
• * Handle customer queries and concerns through written communication channels such as email and chat.
• * Conduct thorough quality checks to ensure data integrity and accuracy.
• * Collaborate with team members to streamline workflows and improve operational efficiency.
• * Generate and maintain detailed reports on daily tasks and progress.
• * Meet daily, weekly, and monthly performance targets.
• * Follow company policies and guidelines to ensure compliance and maintain data confidentiality.
• Required Skills and Qualifications
• * Strong written communication skills in English.
• * Proficiency in using office tools such as Microsoft Word, Excel, and email platforms.
• * High level of attention to detail and accuracy in work.
• * Ability to multitask and manage time effectively in a remote work environment.
• * Problem-solving and analytical skills to identify and address operational challenges.
• * Basic knowledge of customer service principles is an advantage.
• Experience
• * Prior experience in non-voice process roles or similar back-office operations is preferred but not mandatory.
• * Freshers with excellent written communication and analytical skills are encouraged to apply.
• Working Hours
• * Flexible working hours with an 8-hour shift.
• * Weekend shifts may be required based on business needs.
• Knowledge, Skills, and Abilities
• * Familiarity with CRM tools and data management systems is a plus.
• * Ability to work independently while being a collaborative team player.
• * Quick adaptability to new tools and technologies.
• * Strong organizational skills to manage multiple tasks efficiently.
• Benefits
• * Competitive salary package.
• * Flexible remote working environment.
• * Opportunities for career growth and skill development.
• * Paid time off, including sick leaves and vacation days.
• * Access to training programs and resources to enhance professional capabilities.
• * Work-life balance with a supportive team culture.
• Why Join Scalesforth?

At Scalesforth, we pride ourselves on fostering an inclusive and innovative work environment where employees are valued and empowered. Join us to be part of a growing company that prioritizes employee well-being, professional development, and the flexibility to work from anywhere.
How to Apply

Interested candidates are encouraged to apply by submitting their updated resume and a cover letter to us. Please include Application for Non-Voice Process Role in the subject line of your email. Applications will be reviewed on a rolling basis, so apply early to secure your spot.