NTT Data | BPO Customer Care Voice Associate | New Orleans| LA
- Category: BPO Jobs
- Location: Aberdeen, Washington
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 20K to 23K
- Published on: 2025/09/21
Qualifications
1 year of Customer Service in a medical office or hospital
1 year of computer experience with Windows PC apps
1 year of work from home experience
5 more items(s)
Responsibilities
Job Role includes provider's inquiring about current insurance coverage, previous insurance coverage, copays, deductibles, claim questions including claim status, claim payments, claim denials, etc.
Evaluate basis of their quality (as measured by the monitoring of recorded calls), their productivity, their accuracy of information and their attendance and punctuality
Responsible for compliance with all laws and regulations related to the conduct of our business including following all HIPAA guidelines and procedures
13 more items(s)
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