Office Service Associate

Profile insights
Here’s how the job qualifications align with your profile.
Skills

Organizational skills

Computer skills

Customer service

Communication skills

Do you have experience in Organizational skills?
Education

High school diploma or GED
 
Job details
Here’s how the job details align with your profile.
Job type

Full-time
Shift and schedule

Overtime
 
Benefits
Pulled from the full job description
Paid time off
 
Full job description
Job Description Summary
This position embodies an exceptional customer service experience to the client/colleague/end user in a corporate environment for a global professional services firm. Engage at the appropriate level to support contracted service lines to include mail, print (MFD troubleshooting and maintenance), hospitality, facilities and audio/visual. Pick up and deliver copy jobs, faxes, and packages. Assume accountability for all support functions for assigned floor(s
Job Description
Delivery and pick up USPS and accountable mail (Fed Ex, UPS, DHL, messenger and other incoming packages throughout floors to and from mailroom-Deliver print work as needed
Process all outgoing USPS and accountable mail
Keep inventory of all supplies in mail areas-includes USPS and accountable mail
Assist and notify end users of mail and shipping protocols
Audit and update mail lists as needed
Support confidential document shredding in accordance with stated policy
Arrange and maintain conference rooms for meetings, lunches, and various events
Maintain inventory of all office supplies (general supplies, paper, toner, etc.)
Prepare large volume print requests and finishing to colleague specifications
Quality check all print work to ensure accuracy
Use of high speed MFD’s (multi-function devices)
Provide service, colleague support and 1st level maintenance for MFD’s
Monitor office for facilities related issues such as lights outages, carpet stains, wall damage, etc. and report accordingly
Ensure pantries have adequate supplies and replenish as needed
Maintain coffee and ice machines
Distribute firm wide distributions as needed; desk drops
Post client signage as requested in designated areas
Clean and make ready workstations/offices for new hires
Arrange conference rooms as needed for meetings to include beverage and food set-ups
Cover reception desk as needed for both breaks and PTO coverage
Order food for meetings as requested
Clean conference rooms following meetings
Collect glass and dishware, load, wash and return items to designated floor locations
Order vending machine supplies as needed
Stock vending machines with products as needed
Clean out refrigerators and microwaves weekly or as needed
Monitor clean desk policy for compliance
First level audio/visual equipment check prior to scheduled meeting time, utilize established checklist
Report issues with audio/visual equipment to ensure quick resolution
Assist other OSA’s as needed to meet demand
Work overtime as needed to assist with special projects
All duties as assigned
Must assist in supporting all service lines in addition to primary role
JOB REQUIREMENTS & QUALIFICATIONS:
Able to lift 50-75 lbs.
General knowledge of audio/visual equipment
High school diploma or equivalent (GED)
Copier/fax/FedEx/postage machine knowledge
Basic computer skills
SPECIAL SKILLS:
Ability to multi-task and prioritize
Good interpersonal skills
Exceptional customer service skills
Exceptional verbal and written communication skills
Exceptional organizational skills
Ability to work independently with minimal supervision
Admirable punctuality/attendance record
A leader in facilities services with 65 years of experience. C&W Services is one of the largest facility services companies in the USA & Canada with a 65-year history of helping clients drive down operating expenses, increase facility efficiency and up-time, enable strategic business decisions and create positive experiences for the people who work, shop, learn, live and play in the facilities we maintain. We’re building the best team in the industry – our people are the heart and vitality of C&W Services. In joining C&W Services, you’re joining a firm with a rich history, blue-chip client list, and the backing of sister company Cushman & Wakefield, one of the world’s largest property advisory firms and the reason for our success is simple – talented people. Visit our website at www.cwservices.com .

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com . Please refer to the job title and job location when you contact us.

INCO: “C&W Services”