On role Relationship Officer
- Category: Operations Executive Jobs
- Location: Mumbai, Maharashtra
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 19K to 21K
- Published on: 2025/09/20
Job Summary
• Responsible for
• Agent Recruitment
• Agent Development
• Meet Business targets
• Customer Centricity
Key Responsibilities
• Agent Recruitment
• Develop various sources of agent hiring build a team of agent agent pipe line.
• Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring
• Implementation of MNYL GOLD process and adhere to the business norms
• Follow agent + pointer hiring mechanism other hiring norms
• Agent Development
• Ensure product knowledge by MNYL ways of training
• Field demonstration (FODs)
• Development of agent prospecting habits, calling habits and work habits.
• Work with agent on planning and reviewing of activities and goals.
• Identify the training needs of the agent and work with Trainers to improve the same
• Meet Business Targets
• Achievement of monthly, quarterly yearly business plans.
• Improve agent productivity persistency by regular PRP/IID/GID etc
• Ensure companies product mix sales ration and adhere to the business norms.
• Maintain agent pro activity as per business plan
• Customer Centricity
• Be MNYL brand ambassador a customer champion
• Follow MNYL sales practice to develop deep customer loyalty
• Hold periodical customer meet to understand customer pulse need
• Ensure customer queries are responded to satisfactorily as per MNYL standard.
This job is provided by Shine.com
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