Online Chat Support Specialist

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Date posted
Remote
Job type

B
Bridge Global


Fullstack Node js developer
Bridge Global • India • via Indeed
16 hours ago
₹3,51,637.56–₹15,11,2+7.00 a year
Full–time
No Degree Mentioned
Apply directly on Indeed
Apply directly on Glassdoor
Job description
Key Skills
• 5+ Years experience in software development
• Proficiency in Node.js and Express.js (experience with Hapi.js is a plus).
• Strong experience with Vue.js (2 & 3) for front-end development.
• Experience with TypeScript.
• Experience with Sequelize ORM.
• Strong JavaScript knowledge.
• Solid understanding of Test-Driven Development (TDD) principles and practices.
• Experience with unit t...
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Khatabook


Online Chat Support Specialist
Khatabook • Mumbai, Maharashtra • via GrabJobs
21 hours ago
₹41,532–₹61,468 a month
Part-time
No Degree Mentioned
Apply directly on GrabJobs
Job description
We are seeking a dedicated and independent Online Chat Support Specialist to join our team at Khatabook in Chennai, Tamil Nadu. As an Associate Level position, you should have at least 4 years of experience in a similar role.

Responsibilities:
- Provide online chat support to customers, addressing their queries and concerns in a timely and professional manner
- Assist customers with troubleshooting technical issues related to our platform
- Educate customers on how to use our services effectively
- Work closely with other team members to ensure a seamless customer experience
- Maintain detailed records of customer interactions and feedback

Requirements:
- Excellent communication skills, both written and verbal
- Strong problem-solving abilities
- Ability to work independently and manage time effectively
- Experience working in a customer service role is preferred
- Familiarity with CRM systems and online chat platforms
- Planning skills, leadership qualities, and ability to work under pressure

Benefits:
- Paid sick leave
- Training and professional development opportunities
- Visa sponsorship for qualified candidates

Working environment:
- Leverage data to inform decisions and drive strategic initiatives
- Collaborative team atmosphere focused on achieving company goals
- Opportunity for growth and advancement within the company

Deadline to apply: 2024-08-13

Equal Opportunity Statement:
Khatabook is an equal opportunity employer and we welcome applicants from all backgrounds to apply for this position. We do not discriminate on the basis of race, color, religion, gender, ****** orientation, age, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Original job Online Chat Support Specialist posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.