Open vacancies for Airlines CSA poost in
- Category: Remote Jobs
- Location: Bareilly, Uttar Pradesh
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 19K to 25K
- Published on: 2025/09/19
An Airline customer service agent (Airlines CSA) works in an airport or a call center, providing information and assistance to the flying public. In a call center, an airline customer service agent helps customers with flight reservations, itinerary changes, baggage concerns and questions about customer loyalty programs. Face-to-face interaction occurs at airports. At a front counter, an airline customer service agent assists passengers with check-in, issues tickets, provides flight information, checks baggage and solves ticket-related travel problems. At the gate, airline customer service agents check boarding passes, upgrade seats and reissue tickets when a flight is overbooked. A workday may be routine or very stressful. For example, a weather or safety issue may cause the cancellation of several flights.
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