Operation Manager

Job Summary

The Operations Manager is responsible for overseeing the daily operations of a company or department, ensuring efficient and effective processes, and driving operational excellence. They collaborate with various teams to streamline operations, manage resources, optimize productivity, and achieve organizational goals.

Responsibilities
• Collect PO from LHO for sites to be implemented
• Prepare project plan with SBI Chief manager and Assistant manager
• Coordination with Implementation partner, SBI MS vendor and Cash management services vendor for smooth rollout
• Collect documents from Implementation partner and get signoff from SBI channel manager.
• Submit invoice of Railtel for payment collection.
• Ensure all necessary documents submitted for payment collection
• Become SPOC for SBI LHO for technical assistance and query resolution.
• Coordination with NOC for router configuration during rollout
• Coordination with SME and PM for tickets resolution

Eligibility Criteria
• Bachelor's degree in computer science/IT, Operations Management, or a related field.
• Proven experience in operations management or a similar role, preferably in the same industry
• Strong knowledge of operational processes, methodologies, and best practices
• Excellent leadership, problem-solving, and decision-making skills
• Ability to analyze data, identify trends, and make data-driven decisions
• Effective communication and interpersonal skills to collaborate with diverse teams
• Proficiency in using relevant software and tools for operations management
• Ability to work under pressure and meet deadlines in a fast-paced environment

This job is provided by Shine.com