Operations & Client Servicing Manager

We’re Hiring: Operations & Client Servicing Manager

Location: Goa (Full-time, in-office | Monday to Saturday)

Apply at: craftingmemoriesgoa@gmail.com – Share your CV and a short note on why you’d love to work with us!

Crafting Memories, Goa is looking for an experienced, proactive, and highly organized Operations & Client Servicing Manager to join our core leadership team.

This is a key position where you’ll play a crucial role in managing day-to-day operations, ensuring seamless wedding execution, and being the main point of contact for our cherished clients. If you’re a people person, love systems and structure, and can handle multiple weddings with grace and precision—we’d love to hear from you!

⭐ Key Responsibilities
• Oversee end-to-end operations across multiple wedding projects
• Ensure all planning elements—vendors, logistics, timelines—are aligned and on track
• Build and manage strong client relationships with regular updates and clear communication
• Coordinate with internal and external teams to ensure flawless execution
• Streamline workflows and continuously improve backend systems
• Lead and support the team while fostering a positive and collaborative environment

⭐ What We’re Looking For
• Excellent attention to detail with strong organizational skills
• Calm and solution-oriented, even in high-pressure situations
• Confident communicator who can build trust with clients and vendors alike
• Strong leadership skills and a collaborative mindset
• A multi-tasker who thrives in a fast-paced, event-based industry
• Experience in wedding or event management is a big plus

⭐ Why Join Crafting Memories?

✨ Be Part of Magical Celebrations

No two days are the same—we curate once-in-a-lifetime experiences that stay with families forever.

✨ Tight-Knit Team, Heartfelt Work

We’re a passionate group who believes in teamwork, integrity, and bringing every couple’s vision to life with love and flair.

✨ Creative Energy & Learning Culture

From décor to logistics, you’ll get exposure to all aspects of the wedding planning world—and you’ll never stop learning.

✨ Goa Vibes + Dream Weddings

Work on luxurious destination weddings with the charm and beauty of Goa as your backdrop. (Bonus: sunsets and seafood!)
• At Crafting Memories, you’re not just managing weddings—you’re helping create unforgettable experiences. We value accountability, warmth, and creativity, and we’re building a team that leads with heart.