Operations Director

Job description
Job Title: Operations Director

Location: Airdrie, Scotland

Salary: Circa £100,000 + Package

Future Build Recruitment is currently searching for an experienced Operations Director to join a leading social housing refurbishment contractor. This role is based in Scotland and involves overseeing multiple contract types, including fire upgrades, kitchen & bathroom replacements, painting and decorating, carbon retrofit works, and responsive maintenance. This is a senior leadership role requiring operational expertise and strong management skills to ensure efficient delivery across various branches in the region.

Key Responsibilities:
• Oversee the performance of multiple branches across Scotland, ensuring all operations meet safety, compliance, and company policies.
• Implement risk reduction strategies and make sound decisions for project success.
• Develop and maintain strong client relationships to foster retention, growth, and new business opportunities.
• Lead the management of national clients, ensuring excellent service delivery and satisfaction.
• Build, motivate, and develop high-performing teams within each branch, ensuring they meet project and client expectations.
• Collaborate with other directors to achieve company-wide objectives and drive strategic growth.
• Maintain effective communication across departments and regional branches to support consistent operational performance.
• Serve as a key member of the board, providing feedback on operational progress and contributing to decision-making.
• Lead the implementation of corporate strategies across Scotland to meet short and long-term goals.
• Manage branch overhead budgets and ensure financial discipline and efficiency.
• Ensure recruitment and management of direct reports to build well-resourced and inclusive teams.
• Lead multi-branch contract mobilisations, ensuring smooth implementation and contract success.
• Maintain strong relationships with customers and suppliers, negotiating and problem-solving to ensure successful contract execution.

Qualifications & Experience:
• Proven experience in a senior operations role, preferably within a similar industry.
• Strong leadership and team management skills, with experience developing high-performing teams.
• Strategic thinking and decision-making abilities.
• Excellent communication and relationship-building skills with clients, suppliers, and internal teams.
• Experience in budget management and financial oversight.
• Proactive, results-driven approach with a focus on operational growth and efficiency.
• Experience with large contracts and managing multiple branches is highly desirable.

What’s on Offer:
• Competitive salary circa £100,000.
• Opportunities for further professional development and career advancement.
• The chance to lead operations for a leading contractor in social housing refurbishment.

If you think this opportunity could be right for you then please click and apply and one of our specialist consultants will be in touch!