Operations Executive

Company Overview:
SKY Inclusive is a leading overseas education consultancy dedicated to helping students achieve their academic and career aspirations by providing expert guidance and support throughout the entire process of studying abroad. With a commitment to excellence and a passion for education, we strive to empower students to explore global opportunities and unlock their full potential.

Position Overview:
We are seeking a dynamic and detail-oriented Operations Executive to join our team. The Operations Executive will play a crucial role in ensuring the smooth and efficient functioning of our operations, with a focus on maintaining high standards of service delivery and customer satisfaction. This role requires a proactive and organized individual who can manage multiple tasks simultaneously and thrive in a fast-paced environment.

Key Responsibilities:

Client Relationship Management: Build and maintain strong relationships with clients, providing personalized support and guidance throughout their journey, from initial inquiry to enrollment and beyond.
Process Management: Oversee the end-to-end process of student applications, including document verification, application submission, and follow-up with universities or colleges.
Administrative Support: Assist in administrative tasks such as scheduling appointments, managing databases, and preparing reports to ensure efficient day-to-day operations.
Communication: Serve as a point of contact for clients, educational institutions, and internal teams, ensuring clear and effective communication to facilitate smooth coordination and problem resolution.
Compliance: Stay updated on relevant regulations and compliance requirements related to international education, ensuring adherence to legal and ethical standards in all operations.
Continuous Improvement: Identify opportunities for process optimization and enhancement of service quality, contributing to the overall growth and success of the organization.
Team Collaboration: Collaborate closely with colleagues across departments, including counselors, marketing, and finance, to ensure alignment of goals and objectives.
Qualifications:

Bachelor's degree.
0-2 years of work experience in operations, customer service, or administration, preferably in the education or consultancy sector.
Strong organizational skills and attention to detail, with the ability to prioritize tasks effectively.
Excellent communication and interpersonal skills, both verbal and written, with English proficiency being a must.
Proficiency in MS Office applications (Word, Excel, PowerPoint) and CRM software.
Ability to work independently as well as part of a team, with a positive and proactive attitude.
Flexibility to adapt to changing priorities and requirements in a dynamic work environment.
Benefits:

Competitive salary commensurate with experience.
Comprehensive training and professional development programs.
Supportive and collaborative work environment with a diverse team.
Opportunities for international travel and networking.
Health insurance and other benefits as per company policy.
How to Apply:
Interested candidates are invited to submit their resume along with a cover letter detailing their relevant experience and motivation for joining SKY Inclusive. Please send your application to marketing@skyinclusivecom with the subject line "Operations Executive Application". Only shortlisted candidates will be contacted for further consideration.

SKY Inclusive is an equal opportunity employer committed to diversity and inclusion in the workplace. We welcome applications from individuals of all backgrounds and experiences

Job Type: Full-time

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits:

Leave encashment
Paid sick time
Paid time off
Schedule:

Morning shift
Experience:

Operations: 1 year (Preferred)
total work: 1 year (Preferred)
Work Location: In person