Operations Executive

360Customizer is a leading player in the customized merchandise and corporate gifting industry. With a focus on innovation and client satisfaction, we create tailored solutions that empower businesses to strengthen their brand presence. As we continue to expand our footprint, we're on the lookout for dynamic and driven individuals to join our team as Operations Executives .

Key Responsibilities:

1. Client-Facing Interaction: Serve as the primary point of contact for clients during deliveries and dispatches, providing excellent customer service and addressing any concerns or inquiries promptly.

2. Logistics Coordination: Coordinate with the Sales team to ensure the timely dispatch and delivery of products according to client requirements.

3. Operations Management: Oversee day-to-day operations, including inventory management, order processing, and scheduling, to ensure smooth and efficient workflow.

4. Quality Assurance: Conduct quality checks on outgoing products to ensure they meet company standards and client expectations.

5. Communication: Maintain clear and effective communication channels with internal teams, external vendors, and clients to facilitate the smooth flow of operations.

6. Issue Resolution: Identify and resolve any operational issues or challenges that may arise during deliveries or dispatches, implementing effective solutions to minimize disruptions.

7. Documentation: Maintain accurate records of deliveries, inventory levels, and client communications, ensuring compliance with company policies and procedures.

8. Continuous Improvement: Identify opportunities for process improvement and efficiency enhancements within the operations workflow, contributing to the overall growth and success of the company.

Qualifications:

Bachelor's degree in Business Administration, Operations Management, or a related field.
Proven experience in operations management or a similar role, preferably in a product-based company.
Strong communication and interpersonal skills, with the ability to effectively interact with clients and internal teams.
Excellent organizational and multitasking abilities, with a keen eye for detail.
Proficiency in Microsoft Office Suite and other relevant software applications.
Ability to thrive in a fast-paced environment and adapt quickly to changing priorities.
Job Types: Full-time, Permanent

Pay: ₹8,000.00 - ₹18,000.00 per month

Benefits:

Cell phone reimbursement
Commuter assistance
Health insurance
Provident Fund
Schedule:

Day shift
Supplemental pay types:

Performance bonus
Yearly bonus
Experience:

Operations: 1 year (Preferred)
total work: 1 year (Preferred)
Work Location: In person