Parts Advisor

Country Campers Sales Ltd., a subsidiary of the Leisure Days RV Group, has been providing RV Sales and Service in New Brunswick for over 26 years. Country Campers offers the Biggest Service and Parts Dealership in the Maritimes! Our team has an opportunity for a full-time, Service Advisor!

Leisure Days RV Group is Canada's largest RV dealership network, proudly operating over 28 dealerships across Ontario, Nova Scotia, and New Brunswick, with ambitious plans for future expansion.

Founded in 2003 with the opening of RV Canada in Ottawa, we have grown into a leading, sales-focused organization dedicated to driving results. Our scale and superior purchasing power enable us to provide customers with unmatched access to RV sales, rentals, parts, and services.

As a dynamic and innovative company, we emphasize performance, continuous improvement, and cultivating growth from within. We are committed to providing motivated professionals with opportunities for development and advancement as part of our exciting journey.

Overview:

The Parts Advisor plays a key role in understanding and providing proactive and valued parts solutions to ensure a superior customer experience as part of our service team.

Compensation: $18 - 20/hr., depending on experience, + vacation pay + group benefits

Reports to: Parts Manager

Key Responsibilities & Accountabilities:

Maintain the in-store inventory based on the most common service needs of the customers.
Order out-of-stock items through our wholesale suppliers as needed.
Provide estimates on the cost of parts to customers before ordering them.
Complete detailed purchase orders in order to reconcile the accounts with external suppliers once the parts are delivered.
Locate parts using internal computer system.
Issue purchase orders to external suppliers.
Assist with invoicing and payment processing, and parts credit as required.
Manage parts inquires and correspondence effectively over the parts counter or/and through email and by phone in a timely and courteous manner.
Establish rapport with customers by offering consistently high levels of customer services.
Help to stock new accessories and maintain them in an organized way.

Essential Skills & Qualifications:

High school diploma or GED certificate (preferred).
Must be bilingual French/English.
Industry experience - understanding of various components and parts (preferred).
Mechanical knowledge or repair experience (preferred).
Ability to lift up to 50 lbs.
Basic computer skills.
Capable of meeting the physical demands of the parts/warehousing trade.
Excellent customer service skills, both over the phone and in person.
Good reading and writing skills.
Strong grammar and spelling.
Competent keyboard skills.
Good communication.
An ability to work individually and as part of a team.
The ability to concentrate for long periods of time.
Attention to detail.

All qualified individuals will receive consideration for employment without regard to race, color, age, sex, ****** orientation, gender identity, religion, national origin, disability, genetic information, or any other criteria protected by governing law.

We would like to thank all applicants for applying; however, only those applicants selected for an interview will be contacted. Applications received will be maintained on file for a period of 6 months and may be referenced for future staffing requirements.

Job Type: Full-time

Pay: $18.00-$20.00 per hour

Expected hours: 40 – 44 per week

Additional pay:

Overtime pay

Benefits:

Employee assistance program
Extended health care
Life insurance
On-site parking
RRSP match

Schedule:

8 hour shift
Weekends as needed

Language:

English (required)
French (required)

Licence/Certification:

New Brunswick driver's license (preferred)

Work Location: In person