Part|Time Client Services Officer

State Government Opportunity in Broken Hill
ASAP Start
Initial 3-month contract with possibility of extension
Part-Time working 3 days per week
$35 per hour + Super
Our State Government client is seeking a Client Service Officer to join their Estate Administration team in a part-time role working 3 full days a week for an initial short contract with the possibility of extension and transition to a full-time role. This opportunity will be a hybrid role, with the ability to work from home up to 2 days per week.
The Role
In this role you will be responsible for delivering high quality, consistent and timely administration of Deceased Estates, by maintaining regular, professional and empathetic communication with stakeholders and beneficiaries.
The role involves (but is not limited to) the following responsibilities:

Interpretation of Wills and other legal documents.
Collating and submitting applications to the courts.
Writing to banks, insurance agencies, financial institutions, and other government agencies.
Paying claims and preparing distributions of estate assets to beneficiaries.
Building and maintaining relationships with beneficiaries through regular communication and updates.
Working closely with taxation, legal and professional services, property teams and subject matter experts to achieve quality outcomes focused on customer needs.
About You
To be successful in this role, you will possess:
Strong financial acumen, initiative, and problem-solving skills.
Demonstrated ability to plan and prioritise work and meet deadlines.
Excellent interpersonal, customer service and communication skills.
Strong written communication skills and attention to detail.
Strong empathy and emotional resilience.
To Apply
In order to be considered applicants are required to hold an Full Working Rights in Australia and be willing to undergo a Police Check if successful.
If this sounds like the role for you, please submit an updated copy of your resume in MS Word format by hitting APPLY NOW or call Amy on (02) +200 3*** for more information.

Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via ***********@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.

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