Patient Advisor
- Category: Health Jobs
- Location: Mumbai, Maharashtra
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 24K to 26K
- Published on: 2025/09/26
Location
Kurla, Mumbai, Maharashtra
Benefits
Pulled from the full job description
Health insurance
Full job description
Key Responsibilities:
Handle incoming calls from patients or potential clients, resolving queries effectively and professionally
Provide accurate information about services, appointment scheduling, treatment plans, and pricing
Assist in coordinating appointments and follow-ups as per the patient’s treatment schedule
Maintain and update patient records and documentation accurately
Collaborate with doctors, physiotherapists, and clinic staff to ensure a smooth and supportive patient experience
Follow up with patients to ensure continuity of care and satisfaction
Promote trust and retention through empathetic and informed service
Requirements:
Bachelor’s degree in any field (Healthcare, Life Sciences, or Communication preferred)
1–3 years of experience in customer service, patient care, or front desk roles (healthcare experience is a plus)
Excellent verbal and written communication skills
Strong phone etiquette and active listening skills
Compassionate, patient-focused approach
Ability to multitask and use basic office software/tools
Job Type: Full-time
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
Health insurance
Compensation Package:
Performance bonus
Work Location: In person
Speak with employer : +81+02707+
Job Types: Full-time, Fresher
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
Health insurance
Schedule:
Rotational shift
Supplemental Pay:
Performance bonus
Application Question(s):
what is your current ctc?
what is your expected ctc?
Work Location: In person
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