PayU | Senior Manager | Internal Communications

We are looking for a seasoned candidate for our Internal Communications team for our Credit Business in India with a purpose to :
• Design and deliver impactful campaigns to ensure employees understand, feel engaged and connected to the overall business objectives
• Improve employee engagement, as well as physical and mental wellbeing - across the Indian credit organization
• Drive internal excitement and buzz around the evolution of Credit products
• Partner leaders and mangers in Credit to ensure maximum clarity, and creation of engaging material suitable for diverse employee groups at a local, Indian and global level
• Be the eyes and ears to listen and feedback what is resonating well among employees

What you'll be doing :
• As part of the global communications team with a focus on the Credit business in India, propose and executing communication campaigns for Credit, in close partnership with HR and the business leadership team
• Key partner in shaping and executing One India strategy, plus global campaigns such as AI
• Collaborating with Credit leaders in the preparation, delivery and continuous improvement of virtual Credit all hands, country-specific events and financial updates
• Partnering with HR to ensure leaders continue to be open, and honest and connect with employees, take feedback and recognition to next level
• Contribute, build, pilot and roll out comms toolkit so that managers can lead with empathy and put people first even more.
• Partner with HR to ensure Credit employees are aware and benefit from all wellness-related support
• Building merchant centric approach in Credit (strategy & content for multichannel merchant centric internal messaging)
• Continuous improvement through dialogue and measurement
• Proactive sharing of experiences (good and bad) with rest of international comms team.

What we are looking for :
• 5-7 years of experience focusing on employee engagement / internal communications for at least two international organizations
• Affinity with digital channels and Entersprise Social Networks - Workplace from Facebook is a plus
• Experience of transformation initiatives and implementing cultural change
• Evidence of simplifying complex topics
• Experience of coaching leaders to communicate differently, and with greater impact
• Graphic design knowledge - Figma is a plus, but not a must
• Video editing a plus

About us :

PayU is a leading online payment service provider dedicated to creating a fast, simple and efficient payment process for merchants and buyers.

PayU has a core focus on matching merchants' needs with the way consumers shop and pay. PayU provides fast, simple and secure payment solutions in 16 high growth markets such as Asia, Central and Eastern Europe, Latin America, the Middle East and Africa.

PayU's strength lies in its local approach : valuing local language and culture, its entrepreneurial spirit and the quality of its people.

Together, PayU creates excellent consumer experiences by focusing on being a great and dynamic place to work.

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