PC Admin

Synopsys

CTC Offered

Exp CTC Offered L1 (1-1.5yrs) 34300 1.5-2yrs 38500 2-3yrs 44800

Point of contact for screening- Narendar Babu Mudigonda

Location Pune 1no and Hyderabad 1no.

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Responsibilities Provides day-to-day technical support to employees for network infrastructure and internal desktop systems software and hardware. Installs, configures and troubleshoots desktop systems, workstations, servers and network issues in a heterogeneous environment. Maintains passwords, data integrity and file system security for the desktop environment. Communicates highly technical information to both technical and nontechnical personnel. Recommends hardware and software solutions, including new acquisitions and upgrades. O365 office, Windows 10 OS install/troubleshooting & knowledge on AD, DHCP. Laptop hardware troubleshooting. May participate in development of information technology and infrastructure projects. May conduct training programs designed to educate an organization's computer users about basic and specialized applications. Scripting, Python, SharePoint workflow knowledge added advantage.

Requirements: Typically requires 1-3 years professional experience. Knowledge base generally acquired from a college degree or equivalent course training. Applies company policies and procedures to resolve routine issues. Follows standard practices and specific, outlined, and detailed procedures in analyzing situations or data from which answers can be readily obtained. Builds routine working relationships internally. Contacts are primarily with direct manager and other peers in the group or department. Inclusion and Diversity are important to us. Synopsys considers all applicants for employment without regard to Race, Color, Religion, National origin, Gender, ****** orientation, or disability

Qualification B.Tech, MCA

Skillmatrix

PC Admin

Bolla Lakshmana Venkata Sai

Ready for Contract

Yes

Ready For Shifts including night

Yes

Ready to attend F2F Int

Yes for final Round

Aware of JD

Yes

Exp in Troubleshooting

3 yrs.

Ticketing tool used

Zendesk , ServiceNow , ServiceDesk

Communication rating out of 5

4

EDA Tool Used

NA

Ready to support via call and chat

Yes

Supported International Clients

Yes ; currently working for international clients