Phone Banking Officer
- Category: Bank Jobs
- Location: Bihar, Bihar
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 23K to 27K
- Published on: 2025/09/21
Job Description
• Handling Of Outbound Calls Of Customers Regarding Card Control
• Clarifications Queries On Transactions Declined Due To Card Control Not Enabled
• Renewal And Upgrade Customers For Welcome Call/Feature Enforcement
• Responding To Customers With The Resolution Within The Defined TATs
• Answering Customer Calls Within The Specified Call Answer Time
• Attempting To Delight The Customer By Striking A Relationship And Fulfilling Needs
• Call Back To Customers In Case Of Any Unresolved Queries Etc.
• Appropriately Escalating Cases To The Supervisor.
This job is provided by Shine.com
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