Phone Banking Officer
- Category: Remote Jobs
- Location: Mumbai, Maharashtra
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 24K to 28K
- Published on: 2025/09/21
2. Working in shifts from Client Location with 24/7 Application support (Shift - Morning/General/Afternoon/Night) 3. Good knowledge (end-to-end) of Business / Functional aspects of the process that is known to the candidate 4. Good Communication Skills, and team bonding 5. Primary job would be to take calls and helping Customer resolving queries related to CRM Application 6. Monitoring issues via mails and tickets and solving them within SLA 7. Extracting required reports from Application 8. Task would increase as per requirement +. Prepare daily, weekly & custom reports sharing it with relevant recipients 10. Following a checklist/SOPs (front end of all the supporting application, etc.) as per shift and have it shared with relevant recipients 11. Preferable: Knowledge of Banking/Insurance/Capital Market process (preferred) 12. Preferable: Knowledge of MS Excel/Work 13. Closing first level informational alerts 14. Monitoring ticketing queue 15. Week offs/shift roster would be depended as per client’s requirement Job Types: Full-time, Permanent Salary: ₹18,000.00 - ₹23,000.00 per month Benefits: • Paid sick time • Provident Fund Schedule: • Day shift • Morning shift • Rotational shift Supplemental pay types: • Performance bonus Education: • Bachelor's (Required) Experience: • total work: 1 year (Required) Speak with the employer ++1-XXXXXXXXXX
Related jobs
-
Demand Generation Executive
Work Location: Kharadi, Pune Company Description Vertex 6 Infotech (P) Limited is a B2B technology company dedicated to transforming businesses through innovative solutions and services. With a global presence, we prioritize quality and reliability w...
-
Business Development Executive
HUNARSOURCE IS HIRING Apply or Refer -Designation- Sr Exe/AM -Profile- Event Sales/BD -Experience- 1-3 Years -Job Description-Business Development & Corporate Relations - Location- Viman Nagar, Pune -Joining- Immediate
-
Sr| Principal Software Engineer
Job Title: Sr. Principal Software Engineer Overview: Commercial Solutions – Level 4 Senior Principal Software Engineer – Pune Mastercard: Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclu...