Photo Lab Retail Front Desk Assistant (Casual)

Job details
Pay
From $33.31 an hour
Job type
Casual
Shift and schedule
Monday to Friday
Shift work
 
Location
Alexandria NSW 2015
 
Full job description
About Rewind Photo Lab:

Rewind Photo Lab is dedicated to the craft and preservation of analog photography. We provide professional services in film processing, scanning, and printing, along with a curated selection of film, cameras, and accessories. As a trusted destination for photographers of all levels, we’re committed to delivering exceptional service while supporting the film photography community.

Role Overview:

We're seeking Photo Lab Retail Front Desk Assistants for casual positions (perfect for university students). This role combines technical process management, quality control, and customer service in a dynamic lab environment. Ideal for technically-minded individuals interested in applying systematic thinking to photographic processes.

Store Hours & Availability:
Monday to Friday: 10 AM - 6 PM
Saturday: + AM - 2 PM
Flexible roster system accommodating university schedules
Minimum 2-4 shifts per week required
Key Responsibilities:

Customer Service & Retail Operations:
Greet customers, process film drop-offs, and manage work orders with accuracy and professionalism.
Provide guidance on film, cameras, and related accessories to help customers make informed decisions.
Handle payments, maintain accurate transaction records, and ensure a smooth checkout process.
Photo Lab Support:
Assist with organising and preparing film for processing.
Conduct quality checks on scanned images or prints to ensure they meet customer expectations.
Operate Adobe Lightroom Classic for basic image adjustments and post-production tasks.
Store Presentation & Maintenance:
Maintain a clean, organised workspace to support the handling of sensitive photographic materials.
Restock shelves, track inventory, and ensure product displays are visually appealing.
What We’re Looking For:

Required Skills and Experience:

At least 6 months of customer service experience, ideally in a technical or retail environment.
Strong digital literacy and system management capabilities.
Strong organisational skills and attention to detail, with the ability to work independently.
A friendly, approachable demeanour and the ability to explain technical concepts to non-technical customers.
Basic understanding of image processing concepts (can be taught)
Preferred Experience:

Previous experience in retail sales, especially with technical or photography-related products.
A general interest in photography and some experience using photo editing tools like Lightroom or similar.
Personal Traits:

Dependable and responsible, with the ability to open and close the store independently.
Technically inclined, with a willingness to learn and apply new skills.
Ability to maintain consistent quality in repetitive technical tasks.
What We Offer:

Comprehensive training in analog photography techniques and product knowledge.
A supportive, creative work environment with opportunities to develop technical skills.
Discounts on photo lab services.
Job Type: Casual

Pay: From $33.31 per hour

Expected hours: 16 – 30 per week

Work Location: In person

 
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