Physiotherapy Practice Receptionist
- Category: Receptionist & Front office Jobs
- Location: Melbourne, Victoria
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 19K to 27K
- Published on: 2025/09/26
**About Us**
Melton Physio is a growing practice located in Melton, providing quality physiotherapy services to the community.
We are seeking a bright and enthusiastic person with excellent communication skills to join our friendly team as a casual receptionist. The successful applicant will be the first point of contact for patients entrusting us with their care, requiring strong customer service skills and attention to detail.
The role includes:
Greeting patients and managing waiting room duties
Telephone communication with patients, medical professionals, and insurers
Diary management, billing, and processing payments using EFTPOS and HICAPS
**Requirements**
Experience in an administration or receptionist role
Excellent phone manner, customer service, and communication skills
Ability to work as part of a team and autonomously
Strong computer skills, including Microsoft Office and telephone systems
Billing and payment processing experience
Highly motivated with ability to multi-task, prioritize, and problem-solve
**What We Offer**
Flexibility to meet the operating hours of the practice
Opportunity to work across various shifts, including days and evenings
Chance to work in a dynamic and supportive team environment
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