Plumbing Field Supervisor

Full job description
Overview:
Plumbing Field Supervisor

Helping People Thrive for Over 60 Years!

A.B. May is Kansas City’s premier, family-operated plumbing service provider, delivering exceptional service for over six decades. Our success comes from our talented team, and we are committed to providing an environment with unmatched career opportunities in the industry.
If you’re self-motivated, thrive in a fast-paced environment, and take pride in your work, we want you on our team!

Responsibilities:
Lead and supervise plumbing team members both in the field and during service calls
Provide on-the-job training for customer service and technical development
Manage and ensure quality service for plumbing jobs, permits, and inspections
Actively run service calls and resolve customer concerns
Conduct performance evaluations for plumbing team members
Foster a dynamic sales culture and growth mindset within the department
Hire, train, and lead a high-performing plumbing team
Maintain a safe and efficient work environment
Ensure compliance with company policies and customer satisfaction standards
What You Will Bring:
3-5+ years of experience as a plumbing field supervisor - preferably in residential plumbing.
Proven residential service plumbing experience (required)
Licensed Master Plumber or Contractor License (preferred but not required)
Strong sales and business acumen
Exceptional communication and leadership skills
Ability to hold yourself and your team accountable for achieving company goals
Knowledge of computer systems and software
A forward-thinking attitude with the ability to adapt to growth and change
Physical Requirements:
Ability to lift and carry up to 50 pounds.
Ability to work in confined spaces (e.g., attics, crawl spaces, basements).
Prolonged periods of standing, kneeling, and bending.
Ability to work at heights (e.g., ladders, elevated plat forms).
Manual dexterity to handle electrical tools and equipment.
Ability to work in various weather conditions when performing outdoor installations.
Benefits:
Health Coverage: Employer-paid medical, dental, and vision plan options
Insurance: Life, AD&D, and long-term disability included; optional short-term and gap coverage
Savings Accounts: FSA and HSA contribution options
Retirement: 401(k) available upon hire with employer match; Traditional and Roth options
Time Off & Perks:
Paid time off and holidays
Paid parental leave
Growth and Training Opportunities:
Tuition Reimbursement
On-going training and development
Requirements:
Valid Driver’s License (required)
To be considered for employment, all candidates must successfully complete our screening process, which includes assessments, interviews, background checks, and drug screens.
A.B May is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.