Private Bank Jobs in Jaipur Jaipur

Collection officer

Position description:

Collecting payments on overdue amount by informing customers of their debt and their various options for repayment.

Primary Responsibilities:

• Visiting delinquent clients :- Visiting the delinquent clients mapped to him/ her and making further follow ups for payments on PTP dates.

• Calling to clients on daily basis for reminder and follow ups

• Depositing collected amount from clients in group accounts :-

• Amount collected from clients should be deposited on daily basis and in case of any cash hold It should be timely communicated and approval should be taken.

• Updating the collection mobile apps/ Registers :- Updating all cash and non-cash transactions/ visits in VYMO app of collection.

• Maintaining collection registers like CDS register at branch (If required).

• Timely takeover of newly allocated clients, Support Tools : – Taking over newly mapped clients from business within the time frame and making further follow up for recovery

• Collection officers could use legal tools such as legal letter issuance and conducting Lok adalat camps.

• This involves arranging meeting of legal vendors with customers at their place and facilitating customer to attend Lok adalat camps.

Additional Responsibilities:

• Negotiate Payment Schedules : – Collection officers speak to customers to negotiate payment plans and payment schedules that suit their current financial situation while still satisfying the debit.

• Productivity : – Monthly Target for Collection Officer is 1 lakh Recovery

Educational qualifications preferred

• Category: Bachelor’s Degree, Master’s Degree

• Academic score: 50% +

Required work experience

• Industry: BFSI

• Role: Fresher/Sales

• Years of experience: 1 to 3

Required Competencies:

• Good Team spirit

• Inter personal skill

• Time / Team Management

• Good communication skill

• Proactive & focused approach

Required Knowledge:

Work experience in the profile

Required Skills:

Graduate and above

Other:

• Reporting Designation: Collection Manager – SLI

• Reporting Department-Sub BU: SL Initiative Collection

Work Environment Details:

Specific requirements

• Travel: Customer Visits

• Vehicle: 2 wheeler preferred