Process Associate Non Tech freshers only (Gurugram Location)

Job description Greetings from HCL...!!

HCL Offers Great Opportunity to make a career, with American global corporation who is a leading search engine worldwide.

Type of Requirement:- E-Mail Support (Excellent Written & Verbal Communication is a must) .

Designation:-Process associate - Only Immediate joiner

Shifts - 24* 7 5 days working - 2 days off - Rotational offs. Required Qualification:- *Graduate / Post Graduate in any stream. Work Location : Client Site, Unitech Signature Tower , Gurgaon / Gurugram. Great work environment.

Must have:- * Excellent Spoken & Written English

Skill set Required :- Excellent English Written Communication Skills. Strong E-Mail Writing Skills with focus on Customer Service. *Solving Customer Queries Via E-Mail. Order Management experience is preferred,

Job Description –

● As an Order Management Specialist, you will be responsible for processing simple to complex orders, and handling inquiries from the client with high accuracy and efficiency.

● You will use deductive reasoning to make sound business decisions.

● You will follow best practices and work cross-functionally with multiple teams to complete the above tasks and other daily job functions.

● You will multi-task in between tools in maintaining client databases, validating order information and verifying payment terms with high attention to detail and sense of urgency

● You will ensure compliance to all company and business policies, administer all open sales orders, and ensure appropriate order flow.

● You will own and manage the internal order to cash processes for multiple products to ensure it complies with organizational policies.

● You will learn and process all products offered in the logo.

Key Skills

● Team oriented/team player

● Situational/contextual awareness with the ability to understand the impacts of one’s work.

● Excellent critical and analytical thinking abilities

● High attention to detail, and high level of professionalism

● Proactive, self motivated, self starter, minimal supervision

● Excellent analytical skills and strong decision-making skills committed to resolution and compliance

● Strong organizational, time and workflow management skills

Please note that this opportunity is only for non tech freshers in Gurugram Location.

Send your resume at vikas.kapoor2@hcltech.com.

Shortlisted candidates will be contacted through phone for further rounds.