Program Officer

The Organisational Development branch provides organisational design, development and implementation of concepts to create contemporary and integrated strategies, frameworks, policies, programs, initiatives. The Organisational Development and Implementation team is responsible for designing and implementing a range of activities to build organisational capacity and ensure workforce capability and departmental structure meets the needs to deliver frontline services and achieve organisational objectives.

Reporting to the Executive Manager, Organisational Design and Development Implementation, you will be a key member of the team, responsible for coordinating and monitoring a range of activities and functions to support the program of works, including business improvement initiatives and change management activities. You will provide administration functions and project support to ensure compliance of reporting governance standards, and collaborate with team members so they are aware of their responsibilities and timeframes, as per project reporting requirements to meet business objectives.

About Us

The Queensland Fire Department (QFD) provides fire prevention, preparedness and response services to fire in the built and landscape environments, as well as scientific and specialist capabilities to Queensland communities. The QFD provides a multi-hazard emergency response, including road crash rescue, bushfire, hazardous material, technical and vertical rescue, severe weather incidents, remote and swiftwater rescue, and provides a number of functions supporting community safety outcomes.

The department encompasses Queensland Fire and Rescue (QFR), Rural Fire Service Queensland (RFSQ), as well as the broader department which work together to pre-empt, prevent, mitigate and manage the consequences of fires and other emergencies on Queensland communities and support our large volunteer membership across the state.

The QFD is an organisation that is focused on reframing the department's relationship with Aboriginal and Torres Strait Islander peoples, communities, and organisations through the Path to Treaty, Closing the Gap and building our cultural capability.

Purpose of the role

The Organisational Development branch provides organisational design, development and implementation of concepts to create contemporary and integrated strategies, frameworks, policies, programs, initiatives. The Organisational Development and Implementation team is responsible for designing and implementing a range of activities to build organisational capacity and ensure workforce capability and departmental structure meets the needs to deliver frontline services and achieve organisational objectives.

Reporting to the Executive Manager, Organisational Design and Development Implementation, you will be a key member of the team, responsible for coordinating and monitoring a range of activities and functions to support the program of works, including business improvement initiatives and change management activities. You will provide administration functions and project support to ensure compliance of reporting governance standards, and collaborate with team members so they are aware of their responsibilities and timeframes, as per project reporting requirements to meet business objectives.

Key requirements

Highly desirable requirements

Experience with provision of administrative support in a project environment.
Experience with Microsoft Office Suite including Microsoft Project, Visio and PowerBi.


Your key accountabilities

Responsibilities

Your part in the ongoing success of our department, in supporting frontline services will see you responsible for a variety of work, including, but not limited to:

Provide project and administrative support to the team in the development and review of policy, frameworks and programs, and any associated tasks to ensure quality outcomes are delivered
Assist in the research, preparation and review of reports, briefing notes, submissions, reports, and other correspondence relating to program initiatives, in accordance with departmental requirements and governance.
Provide secretariat support to committees and working groups by preparing agendas, recording and circulation of minutes and follow up on actions and decisions.
Develop and maintain effective relationships with internal and external stakeholders to ensure consideration of issues and delivery of positive outcomes.
Identify information needs in relation to the implementation of the program and business improvement initiatives, and provide advice about the progress of activities and milestones to meet program objectives.
Monitor, review, improve and implement administrative systems and procedures, as required to support project deliverables and ensure required timeframes are met.
Contribute to the development, implementation and evaluation of plans, policies and procedures, including ensuring content and information is available in support of proactive service delivery.
Work under limited supervision using a high level of initiative to resolve issues, deliver practical solutions and disseminate information which supports business outcomes.


Capabilities

Role

To determine your suitability for the role, you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to the "key accountabilities" for this role:

Leadership Competency Stream - Individual Contributor (leading self)

Vision

Stimulates ideas and innovation
Makes insightful decisions