Program Support Officer - Hobart

Education and Training
Training Operations
Hobart
Full Time, Permanent

17/4/2025

$8+, 152 + Super + ability to salary package up to $15,+00 tax free for living expenses under the RACGP’s health promotion charity status
Full time, permanent opportunity
Hobart location with WFH opportunities
About the role
The Program Support Officer works in a highly collaborative and coordinated way with the regional GP Training Operations leadership team, Training Coordinators and Medical Education team to deliver a customer-centric, optimally efficient general practice education and training program.

The Program Support Officer will undertake event organisation and administrative tasks and be a subject matter expert in their assigned key responsibilities within their region. The role will also support and provide back-up for other Program Support Officers within the local and regional area.

Success in this position will be achieved by well-honed customer service skills and high-level event coordination and administration skills that are applied across a variety of activities and projects externally and internally, as well as the ability to identify and implement continuous improvement in work practices

This role involves occasional travel and may require work outside standard office hours.

As a Program Support Officer, you'll:
coordinate administrative tasks, including registrar learning plans, supporting ‘recognition of prior learning’ assessments, compiling Completion of Training documentation, and program data management.
End to End coordination and running of registrar, supervisor and practice manager small and large workshops, education days and assessment activities.
provide responsive support to registrars, supervisors, and practice managers, addressing queries and ensuring high-quality service.
assist in accreditation processes, cultural competency initiatives, and continuous improvement of workflows and procedures.
Skills & Experience

Proven experience in administration and event coordination.
Strong customer service and communication skills.
Ability to manage competing priorities effectively.
Proficiency in MS Office and CRM systems.
Benefits of working with us
Maximise Your Pay: RACGP employees are eligible to access up to $15,+00 tax-free for living expenses, plus additional salary packaging options (meals, entertainment, novated leases) thanks to our health promotion charity status and 17.5% Annual Leave loading
Extra Paid Leave: End of year closure leave and additional special paid leave such as Aboriginal, Community, Cultural and Ceremonial leave, Gender Transition leave and Volunteer Leave
Work-Life Balance: Enjoy flexible hybrid work opportunities nationally
Career Growth: Access a contemporary Professional Development Program
Join a Leader: Be a part of Australia’s largest specialist medical college that stands at the forefront of our world-class healthcare system

About the RACGP
The Royal Australian College of General Practitioners (RACGP) represents GPs across urban and rural Australia, supporting the nation’s health system for over 60 years by setting educational and practice standards and advocating for improved health and wellbeing. We promote the future of general practice through community-based training models, including the Australian General Practice Training Program, ensuring GPs are equipped to deliver quality, whole-person care and facilitating ongoing professional development while connecting GPs with communities nationwide.

How To Apply?

Click the ‘Apply’ button and submit your CV and cover letter as one document.

For more information on our recruitment process and position descriptions please visit our careers page at: https://www.racgp.org.au/the-racgp/careers/careers

Applications will be reviewed as received, as the process may conclude before the closing date.

We respectfully will not be accepting any applications from recruitment agencies for this role.

Applicants must have the right to work in Australia.

Applications Close: 2 May 2025

We value diversity and encourage applications from Aboriginal and Torres Strait Islander people, those with disabilities, and individuals from diverse backgrounds. If you need support or adjustments during the recruitment process, please mention it in your application.

We are a Circle Back Initiative Employer – we commit to respond to every applicant.

The RACGP acknowledges the Traditional Custodians of the land and waterways in which we work and live. We recognise their continuing connection to land, water and culture, and pay our respects to Elders, past, present and emerging.

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