Programmer Analyst

Description & Requirements
About Maximus Canada

At Maximus Canada, we share an authentic desire to do something meaningful to help others succeed. We apply our deep operational expertise, technology innovation, and digitally enabled citizen engagement in new ways and help governments solve complex problems.

Maximus Canada collaborates with government partners to deliver a variety of citizen services, including healthcare administration, federal and provincial programs, and contact centre services across Canada. We offer eHealth solutions through our Medigent® suite of products, as well as technology consulting and business process services. We leverage our deep operational expertise, technology innovation, and digitally enabled customer engagement to deliver fast solutions. Today, we proudly support many federal, provincial and municipal programs across the country powered by Canadians.

Globally, Maximus has operations in the US, India, Saudi Arabia, United Arab Emirates and the United Kingdom.

Our mission is t o affect fundamental change in the lives of every individual with whom we engage and at every touchpoint. But ultimately, what we do is improve people's lives. And that is a testament to the ingenuity, commitment, and compassion everyone brings to their role at Maximus Canada and their dedication to connecting citizens with the services they need from Government agencies.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require assistance in accessing job openings, applying for a job on this site, completing screening and/or interview questionnaires or participating in any aspect of the recruitment and selection process, please contact us at careers@maximuscanada.ca

Department Summary

The Product team at Maximus Canada delivers eHealth software, services and support to 10 Canadian jurisdictions and internationally. The flagship product, Medigent, enables the automated processing and payment of medical claims for Medicare, Pharmacies, Dental and Medical travel. The Product streamlines the beneficiary enrolment and management process, enables provider portals for claim and payee management and provides clinicians with a real-time drug information system tailored to their jurisdiction.

Position Summary

The Programmer Analyst provides expertise in application design patterns, application development, systems integration, testing, implementation, maintenance, enhancement, support, and technical documentation. The Programmer Analyst follows established application development methodologies, project management methodologies and Product Management practices to design, develop, implement, and maintain new applications, existing applications and integrations/interfaces between custom built and purchased applications.

Your typical week at Maximus

Works with business analysts and reviews/recommends options for systems solutions individually, or as part of team, including assisting users in identifying information requirements, collecting data and interviewing users regarding business/information needs, analyzing system requirements including hardware and software, assessing possible integration with or use of existing systems, investigating alternative solutions to meet requirements, evaluating costs and benefits of each solution and making recommendations
Designs, develops, and implements custom applications, interfaces and integrations using a variety of programming languages, database platforms, tools and technologies targeted towards multiple platforms, formats and clients
Implements third party application software, interfaces and integrations
Adheres to software design patterns and software development lifecycle
Inputs into software development project plans, including scope, requirements, schedule, and implementation timelines
Investigate and provide solutions to technical problems encountered by systems users
Researches, evaluates, and recommends various industry best practices for software development, current technologies and their suitability
Prepares system documentation such as entity relationship diagrams, application flow diagrams, use cases, user guides, technical documentation, test plans, and maintenance procedures
Adheres to corporate asset management standards, policies and procedures for creating, maintaining and storing application source code and documentation
Establishes, develops, maintains and enhances technical or operational policies, procedures, standards related to system application programming
Assists with technical documentation and training material regarding process flows and proper use of applications and systems
Adheres to established ITIL process and Project Management practices
Remains current with state-of-the-art software development and technology trends
Will be responsible for on-call duties and response to emergencies / escalations as needed
What you offer us

Knowledge Skills and Abilities

Customer focus mindset
Knowledge of SDLC & Agile frameworks
Understanding of Product Management best practices, and ability to understand how new innovations, enhancements and platforms can contribute to a positive experience
Excellent collaborating skills
Technical competence
Motivated and goal oriented, team player
High level of initiative and works well in a team environment
Handles stressful situations and deadline pressures well
Plans and carries out responsibilities with minimal direction
Ability to work with people from a variety of different culturally diverse backgrounds.
Education and Experience

Bachelor's degree in computer science or related field AND minimum of 2 years demonstrated experience in related field or equivalent education and experience.
Knowledge of the SDLC & Agile frameworks
Demonstrated experience of healthcare sector
Other

Must be able to pass a Criminal Record Check
What we offer you

We value your work, which enables us to continuously raise the bar on how we can best serve citizens worldwide. Maximus Canada offers the following:

Competitive market-based salaries
Comprehensive employer-paid benefits
Generous paid time off package
Group Retirement Savings Plan
Hybrid and remote work environments in Canada
Annual paid bonus based on overall company performance
Employee appreciation events
We will be accepting applications until 11:5+ PM on April 30, 2025.

Please note that while all applications are appreciated, only those candidates selected for an interview will be contacted.

(No agencies please)


EEO Statement
Maximus is passionate about our employees and place their well-being at the center of our people strategy. We are committed and proud to build a workforce that reflects the communities we serve. We value diversity, equity and inclusion and invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, ethnic and cultural origins, ****** orientations, veterans and gender identities recognizing that this is paramount for the growth and success of our organization.