Project Manager

Description

The Project Manager (PM) supports external clients throughout the project implementation and software development lifecycle. The PM is responsible for managing client statements of work, facilitating requirements analysis and design, baselining project plans, keeping the client informed of project progress, tracking and communicating financial status, ensuring timeline schedule, managing change, mitigating risk, and working with the client to facilitate on time, on budget project deliveries.

About Us

Headquartered in the city of Jaipur, Rajasthan, we are a team of highly motivated and committed individuals with years of expertise, developing and delivering innovative sales automation solutions for the insurance and financial services industries. We work collectively with our US-based company to develop software solutions that are intuitive, easy to use, and compliant. Together as a team, we strive to provide our insurance carrier and distributor clients best-in-class sales solutions that transform business processes and empower sales across all insurance, retirement and investment products. We encourage creativity and innovation, champion teamwork and are committed to being the best at what we do – and always have our customers best interest in mind.

Deliverables and Performance Measures:
• Provide exceptional customer service to clients and internal teams.
• Project deliverables are managed to plan - on schedule, on budget, and delivered to client’s satisfaction.
• Project financials are at or under budget to client approved assessments.
• Project timeline is delivered on time or early according to plan.
• Resources are managed effectively through timely, accurate bookings and facilitation of coordinated work product delivery.
• Changes to project scope are impact-assessed, communicated, and managed with client for change approval.
• Productivity, utilization, and margin metrics, as established and communicated by the company, are tracked and met within threshold guidelines.
• Resourcing, task management, bookings, time recording, budget, timelines, dependencies and other required project details are maintained accurately within the project management system.
• Established KPIs are met and in alignment with Project Management requirements.

What will make you successful:
• 3-5 years’ experience in project/program management.
• Strong knowledge of MS Office Products: Word, Excel, Outlook, PowerPoint, Project, SharePoint and Visio.
• Experience with NetSuite/OpenAir is a plus.
• Financial services industry experience is a plus.
• Project Management Certification a plus (PMP, CSM, CAPM, SAFe, etc.).
• Six Sigma or Lean process improvement experience a plus.

Core Competencies
• Interpersonal Skills: Now more than ever, the ability to build relationships with team members and clients is pivotal to the success of our organization. We are looking for candidates who can communicate effectively and help cultivate an agile environment of collaboration and inclusion.
• Provides a definite sense of direction and purpose.
• Provides people with a clear understanding of how their work fits within a wider organization.
• Delivers presentations clearly and with high impact.
• Develops a trusted 2-way communication interface between the team and stakeholders.
• Promotes a high level of cooperation between all members of the work group.
• Looks for ways for team to work with other teams and divisions.
• Achieves objectives requiring a high level of cooperation from people in other parts of the organization.
• Takes the lead in resolving conflict within a work group.
• Keeps team informed of all relevant information affecting the organization, team members and their work.
• Personal Capabilities: We believe that the way people manage themselves and their relationships with others in the workplace is critical to the success of our organization. We are looking for candidates that effectively put their knowledge, values, and skills into practice.
• Identifies and highlights new trends, potential problems and opportunities early.
• Effectively coaches others on how to analyze information to solve problems.
• Encourages and coaches others to seek alternative ways to solve complex problems.
• Focus on Results: As a company that values innovation, we are looking for candidates who will help drive efforts to build commitment for individual and team objectives, as well as anticipate and respond to issues and opportunities that could affect the organization.
• Does everything possible to achieve goals.
• Regularly measures and evaluates progress.
• Accepts responsibility for the results-based outcomes of group.
• Holds others accountable and encourages others to take accountability for achieving results.
• Shares credit and recognition with others for achieving goals.
• Proactively addresses business demands.
• Fosters a team attitude of going above and beyond minimum requirements.
• Coaches team members on how to take action in the face of ambiguity.
• Avoids procrastination that may be damaging to the team or business.
• Rewards individuals for going above and beyond expectations.
• Customer Advocacy: Our purpose is to empower our clients to deliver customer-centric sales experiences, accelerate speed to market, improve in-good-order sales and meet regulatory requirements. This requires a focus on our customer satisfaction. We are looking for candidates who can understand the needs and concerns of our clients and address them quickly and expertly.
• Regularly connects with customers to gather feedback on current activities and relationship with business.
• Uses knowledge and feedback from a customer perspective to improve the team’s service/ product.
• Regularly attends external meetings to represent the unit and that will benefit the business.
• Encourages team to respond quickly to customer needs and concerns.

Where We See This Role Going:

We are committed to being a driving force in the innovation of the insurance market and that means that we help our employees stay on top of current trends and technologies, and progress within our company. This position can move into the following roles.
• Senior Project Manager
• Director Project Management

Employment Benefits Package Includes:
• 100% employer paid medical insurance for family; 100 % employer paid accidental insurance.
• 100% employer paid term insurance.
• Pre-tax savings programs and retirement planning programs.
• Parking, Team Building Activities, Employee Appreciation Events.
• Hybrid work schedule.
• Twenty days annual paid time off/sick time on an accrual basis, Maternity Leave, Paternity Leave and Bereavement Leave.
• Casual work environment with 5-day week.

Expected hours of Work:

This is a full-time position with regular office hours from Monday through Friday. Occasional evening and weekend work may be required to support deployments and other work demands