Project Manager - Event Tech Platform

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Job Description: Project Manager - Event Tech Platform

Location: Pune

Experience: 5+ years

Employment Type: Full-Time

About the Role:

We are seeking a dynamic and detail-oriented Project Manager to join our team. This role is integral to ensuring the seamless execution of events using our cutting-edge event technology platform. You will oversee projects from inception to completion, provide technical support, and act as the primary point of contact for our clients. If you thrive in a fast-paced environment and have a passion for technology and event management, we'd love to hear from you!

Key Responsibilities

Project Management:

- Manage events end-to-end, ensuring all deliverables are met within scope, timeline, and budget.

- Coordinate with internal teams to ensure seamless execution of events.

- Monitor project progress, identify risks, and implement solutions.

Client Relationship Management:

- Act as the main client contact, building strong, long-term relationships.

- Guide clients through the event lifecycle, from planning to post-event follow-up.

- Manage client expectations and provide proactive communication throughout the project.

Technical Support:

- Provide hands-on technical assistance to clients, troubleshooting and resolving issues promptly.

- Ensure all aspects of the event platform are optimized and functioning as expected.

Platform Feedback:

- Collaborate with Product and Development teams to share client feedback and suggest improvements to the platform.

Qualifications & Skills

Experience:

- 5+ years of experience in project management, preferably in the event technology or event management space.

Technical Proficiency:

- Familiarity with event technology platforms and tools.

- Ability to troubleshoot technical issues and provide clear guidance.

Interpersonal Skills:
- Strong relationship-building and communication skills.

- Client-focused mindset with a commitment to delivering exceptional service.

Organizational Skills:

- Exceptional time management and multitasking abilities.

- Attention to detail and the ability to handle multiple projects simultaneously.

Preferred:

- Experience with virtual or hybrid event platforms is a plus.

- Certification in project management (e.g., PMP, PRINCE2) is desirable.

Why Join Us?

- Work with cutting-edge event technology in a collaborative environment.

- Opportunity to shape client experiences and improve platform capabilities.

- Be part of a team passionate about transforming the event management landscape