Quality Assurance Coordinator

Job Summary
The Quality Assurance Coordinator will play a pivotal role in ensuring that exported commodities consistently meet buyer expectations and quality standards. This role involves collecting and analyzing quality data provided by field cargo inspectors, maintaining detailed records for each shipment, and proactively communicating quality-related information to buyers. The coordinator will also address quality claims by thoroughly investigating reported issues, compiling evidence, and collaborating with the Exports Head to resolve disputes effectively. The primary objective is to minimize quality-related claims while maintaining buyer trust and satisfaction.

Key Responsibilities
• Data Collection and Reporting:

· Compile quality-related data from field cargo inspectors for every shipment.

· Prepare and share comprehensive quality reports with buyers prior to shipment.

Claim Management:

· Investigate quality claims with attention to detail, analysing evidence and identifying root causes.

· Present findings, supporting evidence, and corrective measures to the Exports Head for resolution.

· Develop and implement strategies to reduce recurrence of claims.

Communication and Collaboration:

· Provide timely data for all shipments to the buyers and keep a watch on their feedback.

· Coordinate with internal teams to address and resolve quality disputes promptly & professionally.

Qualifications
• Proficiency in record-keeping and reporting.·
• Excellent communication and problem-solving skills.·
• A degree in Quality Management, Supply Chain Management, or related fields would be preferred
• Candidate must-have skills for Microsoft Office/Computer/Google spreadsheet.
• The person should be detail-oriented and capable of resolving disputes quickly to maintain buyer trust

Key Competencies
• Attention to Detail: Ensures all logistics tasks are performed accurately and efficiently.
• Strategic Thinking: Identifies opportunities for logistics improvement to support overall business objectives.
• Communication Skills: Effectively collaborates with teams and communicates with external partners.
• Adaptability: Ability to thrive in a fast-paced environment and adapt to evolving logistics needs.

Unique organics limited (1++3) is a public listed company working in feed all over the world -also exploring the Indian market by supplying feed and feed supplements

www.uniqueorganics.com

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:
• Cell phone reimbursement
• Food provided
• Leave encashment
• Provident Fund

Schedule:
• Day shift

Ability to commute/relocate:
• Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Preferred)

Education:
• Bachelor's (Preferred)

Experience:
• Logistics Manager: 1 year (Required)

Language:
• English (Required)

Work Location: In person