Quality Auditor BPO

  • Category: Domestic BPO Jobs
  • Location: Maharashtra,, Pune, Maharashtra
  • Job Type: Full Time / Part Time
  • Salary: Estimated: $ 16K to 24K
  • Published on: 2025/09/21

Must Have 1 Year of Experience with BPO as Quality Auditor only.
Providing active feedback to agents through Call/ID & generating audit trends as defined or as per critical needs without compromising total target audits in 80% of available time.
Implementing Quality Monitoring Standards & Monitoring ID movements/follow-ups taking corrective measures towards improvement.
Coordinate calibration sessions and adherence towards enhancing calibrated process performance.
Execute and follow-up on the Coaching & Action Plans.
Work on the latest quality systems used


Company Name: DBS MINTEK PVT LTD
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