Quality Expert | AR Voice |US Healthcare RCM|
- Category: Nurse / Compounder Jobs
- Location: Mumbai, Maharashtra
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 18K to 21K
- Published on: 2025/09/21
Monitor and analyze RCM process errors
Audit error corrections both short- and long-term
Quantify error rates and their trends individually, by team, by client, and by client pool
Analyze the errors to build training materials and tests
Create automation solutions to reduce error rates
Should be able to resolve billing issues that have resulted in delay in payment
Responsible for call/data quality monitoring
Provide feedback to agents using the prescribed feedback model
Mentoring and coaching agents on process-level issues
Monitor adherence to compliance procedures and processes
Responsible for reporting program-level quality scores to the process owners
Responsible for conducting calibration and performance review calls in terms of quality with
clients as well as the internal team
Conduct refresher training on the basis of the errors identified
Perform weekly analysis aiming at improving SLA
Perform brainstorming and root cause analysis to analyze data and provide tips or
suggestions to the operation/management team
Related jobs
-
Staff Nurse |Female only| | Ward
To provide Nursing care as per guidelines of the Consultant and departmental standards.
-
Staff Nurse
Apply with a detailed CV mentioning current CTC, Expected CTC and a recent passport size photograph super scribing the position on the envelope or mail to careers@bhaktivedantahospital.com or approach the HR Department personally between 10:30 am to ...
-
Staff Nurse Ward intern
* Educate pateints and family members * Maintain medical record *Assisting with and coordinating pateint care *Supervises nursing staff on pateint assesments *Monitor pateints *Checking medical records *Asses pateint health problems and needs Require...