Quality Manager - Jaipur

Job Responsibility :-

Quality Assurance Plan
• Develop, implement, communicate and maintain a plan to meet the Laboratory QMS in accordance with regulatory compliance and requirements.
• Ensure all procedures (Pre-analytical to Post Analytical) are performed in compliance with regulatory requirements.
• Establish SOPs and process documentation to ensure a consistent level of service delivery across the organization.

Document Management
• Formulate, manage and deliver the documentation of policies, procedures and systems pertaining to Operations Department.
• Maintenance and Updation of LIS- Test Master and Report template (LIS test list, reference ranges, report templates).
• Maintain the document control governing the quality protocol.

Learning Content and Training Management
• Creation of content, assessment, e-learning, collateral and other training materials to ensure consistency and quality of content.
• Monitors training program and manuals to ensure that they are effective and up-to-date and makes updates as necessary.
• Partner with L&D Department and to determine annual training needs, roll-out annual plans, set program deadlines, and ROI.

Compliance and Accreditation
• Lead, participate and manage Compliance related and Accreditation activities. Monitoring, auditing and review of activities with other stakeholders.
• Proper Documentation pertaining to Accreditation activities, meetings, etc.

Equipment Calibration and Preventive Management
• Lead and manage timely internal / external calibration of equipments, EQAS / ILC results, AMC / insurance status of equipment’s and their maintenance plan across organization.
• Assisting the Laboratory Director with the setting up of and subsequent monitoring of EQAS and IQAS.
• Develop, manage and execute all QA/QC procedures of Laboratory as per assigned timelines and parameters with Consultants.

Laboratory Onboarding
• Collaborates with Business Growth team to ensure that new business unit technical requirements are agreed to, validated via formal established processes, and met as per the standard protocol.
• Able to deliver technical guidance & training to employees/ partners and ensure their competency development in driving the new laboratory operations in a self-service capacity.
• Measure and monitor critical and key performance indicators of Onboarding. Work with the client/ partner and internal teams to diagnose the initial technical issues, and take corrective actions accordingly.
• Assist team in setting up new laboratory infrastructure – Technical/ Non-Technical (Manpower, Equipment’s, Reagents, etc.). Develop and ensure implementation services procedures/policies (HR, Technical, Administrative, Quality, Customer, IT, Finance, etc.) before the launch of the laboratory.