RB | Affluent Business|Burgundy Service Relationship Manager
- Category: Bank Jobs
- Location: Ahmedabad, Gujrat
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 18K to 32K
- Published on: 2025/09/20
About Branch Banking:
With more than 4100 domestic branches spread across 26 states and 6 union territories, the branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank's strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank's customer engagement strategy across products and services
About the Role:
The Relationship Manager will be responsible for nurturing client relationships through continuous client engagements and risk profiling. The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The position entails client management and acquisition with a key focus on expanding the Asset under Management. The center of all client engagements will be to ensure superior customer experience
Key Responsibilities
• Develop and maintain business relationships with select group of customers through individualized customer service
• Handle customers queries and provide superior service to the mapped customers
• Ensure timely delivery of customers' enquiries and instructions, whilst ensuring that the Bank's delivery standards in achieving total customer satisfaction are met e.g. timely checking of account opening documentation, opening of accounts etc.
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