Reception Host - P/t

Profile insights
Here’s how the job qualifications align with your profile.
Skills

Front desk

Customer service

Communication skills

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Job details
Here’s how the job details align with your profile.
Job type

Part-time
Shift and schedule

Overtime
 
Location
Bickley Road, Bromley BR1 2NE
 
Full job description
RECEPTION HOST: P/T.

Hedin Automotive BMW & MINI is seeking a friendly, welcoming, and proactive Reception Host to work part time. As the first point of contact for customers entering our showroom, you’ll play a key role in creating an exceptional experience that reflects the high standards of our brand.

If you enjoy engaging with people and take pride in delivering outstanding customer service, this is a fantastic opportunity to grow your career with one of the most admired brands in the automotive industry.


YOUR ROLE.

As the Reception Host, you will be responsible for assisting our customers with their visit, ensuring they have a welcoming and seamless experience. You will be attentive to each visitor, quickly understanding their needs and providing a tailored customer experience. You will be a brand ambassador and share our excitement for everything MINI and BMW.

The main duties of the role include:

Greet and welcome customers with a warm and professional demeanour
Assist customers with check-in and check-out procedures or directing them to the right department/person
Proactive and organised, taking responsibility for general administration.
Monitor and manage the customer waiting area by keeping customers updated, offering refreshments, and ensuring they are comfortable and well looked after
Maintain a tidy, well-organised reception, coffee station and customer waiting area
YOUR PROFILE.

Excellent communication and interpersonal skills
Good organisation and attention to detail
Ability to work in a fast-paced environment and handle high footfall
Previous experience in a reception or customer service role.
Must be eligible to work in the UK
ABOUT US.

Hedin Automotive is a well-established BMW & MINI franchise with state-of-the-art centres across North London, East London, and Kent.

As part of Hedin Mobility Group—one of the world's leading private automotive retail and aftermarket services providers we are dedicated to excellence in everything we do. Whether in customer-facing roles or the workshop, our incredible teams are passionate about making Hedin Automotive a seamless, enjoyable place to do business. We strive to create great experiences through a team that genuinely cares about our customers

SALARY AND HOURS.

Basic salary: £15,238 per annum.

Working hours: Thursday, Friday, 8.30am – 5.30pm and Saturday, 8am - 5pm, with an unpaid hour for lunch (24hrs per week).

In addition, you will be required to provide cover as per business needs. Any additional hours worked will be paid as overtime.

BENEFITS.

Hedin Automotive values our employees and invests in personal development and training. In addition, offering a wide range of market leading benefits to all our colleagues. Why not take a moment to view our benefits and see what our employees love about working at Hedin Automotive by visiting our Careers page.

Click apply today and take the first step towards a rewarding career in the automotive industry.