Receptionist

Meaningful Job Stability with a Sense of Purpose

About Arcare Oatlands
As one of Australia's leading aged care providers, we operate 50 residences across QLD, NSW, and VIC, with further growth planned.

Our Core Values
We prioritize the relationships between residents, colleagues, and family members, placing our residents and team at the heart of what we do.

Benefits Above Award Rates
Significant employee discounts for Apple, Samsung, Travel, Health Insurance, Gyms & much more
Allowances: Uniform, meals, shift and public holidays
Paid Training and Development days
Reward & Recognition programs
Employee Assistance Program
About the Role
This is an exceptional opportunity to join a company that values its team members, offers a supportive working environment and has a genuine desire to develop its people.

Greeting and Welcoming: Welcome residents, visitors and families with a friendly and warm demeanor, creating a positive and inviting atmosphere.
Communication: Manage incoming calls, direct them to the appropriate departments or individuals and handle general inquiries and messages efficiently.
Appointment Scheduling: Schedule appointments for residents to see medical professionals, therapists or other service providers as needed.
Visitor Management: Register and monitor visitors, ensuring security and safety protocols are followed.
Assisting Residents and Families: Provide information and assistance to residents and their families, address their queries and concerns and connect them with the appropriate staff members when necessary.
Administrative Support: Assist with administrative tasks, such as rostering, filing, data entry, maintaining records, mail and deliveries.
Requirements
Ability to manage rostering and team member allocations.
Experience using employee scheduling software such as Humanforce or Time Target.
Adaptable, passionate and willingness to learn.
Collaborative and skilled at teamwork.
Friendly and effective communication abilities.
Join Our Team
If you think this role is the right fit for you, we invite you to apply. Please note that you must have Australian Working Rights and a NDIS Worker Screening Check (or be willing to obtain). Arcare values diversity within our workforce and is an equal opportunity employer.