Receptionist
- Category: Receptionist & Front office Jobs
- Location: Chennai, Tamil Nadu
- Job Type: Full Time / Part Time
- Salary: Estimated: $ 25K to 33K
- Published on: 2025/09/25
**Job Overview**:
The Lodge Receptionist is responsible for providing a warm welcome to guests, handling reservations, managing check-ins and check-outs, and ensuring smooth front desk operations. The role requires excellent customer service, strong organizational skills, and the ability to handle guest inquiries efficiently.
• *Key Responsibilities**:
• *Guest Services**:
- Greet and assist guests in a friendly and professional manner.
- Handle check-in and check-out processes smoothly.
- Provide information about lodge amenities, local attractions, and travel assistance.
- Address guest concerns and ensure prompt resolution.
• *Reservations & Front Desk Operations**:
- Maintain accurate records of reservations and guest details.
- Process payments and issue invoices/receipts.
- Coordinate with housekeeping and maintenance for room availability and special requests.
• *Administrative Tasks**:
- Maintain daily reports, logs, and documentation.
- Ensure the reception area is tidy and welcoming.
• *Other Duties**:
- Assist in promoting lodge services and activities.
- Handle emergency situations and escalate issues when necessary.
• *Requirements & Qualifications**:
- High school diploma or equivalent (degree in hospitality is a plus).
- Prior experience as a receptionist, front desk agent, or in hospitality is preferred.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office and hotel booking software.
- Ability to work flexible hours, including weekends and holidays.
• *Job Types**: Full-time, Permanent
Pay: Up to ₹15,000.00 per month
Schedule:
- Day shift
- Night shift
Supplemental Pay:
- Performance bonus
• *Language**:
- English (preferred)
Work Location: In person.
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