Receptionist

Job highlights
Identified by Google from the original job post
Qualifications
High school diploma or equivalent is required
Experience working in a front office, meeting and greeting clients and guests, as well as supporting multiple individuals in a fast-paced, high volume, service-oriented work environment
Prefer a minimum of 3 years’ experience
Computer literacy is a must
Knowledge should include, Outlook e‑mail and calendaring, and proficiency in MS Office such as Word and Excel
Professional appearance and a clear, articulate telephone voice
A willingness to function as part of a team
Dependability and punctuality are a must
Effective time management, including conscientiousness and dependability
Ability to handle all responsibilities in a timely and accurate manner
Responsibilities
The Receptionist will be responsible for answering incoming calls, directing calls to appropriate persons, greeting and assisting clients and visitors
The receptionist will also provide general office support with a variety of clerical and related activities
Open office - unlock front door, turn on lights, check conference room set-ups, distribute overnight faxes, take phone off night mode at 8:15 AM
Responsible for front desk coverage at all times front door is open and area is accessible
Answer main switchboard calls
Greet and direct guests and clients
Provide excellent customer service to internal and external clients
Control the flow of telecommunications, outside mail, courier activity and messaging in an efficient and professional manner
Log all packages delivered
Schedule conference rooms
Schedule video conference calls and assist with equipment setup, providing back-up to the Office Services Clerk
Update local employee personnel phone and address lists
Handle overflow secretary duties (including document edits, binder tabbing, etc.)
Work consistently and effectively in a team environment
The Receptionist will be evaluated annually by the Office Manager based on the following performance criteria
Professionalism and timeliness of handling telephone calls and greeting clients
Professionalism in dealing with attorneys and support staff
Competency in coordinating conference rooms and video conference scheduling
Job description
The Receptionist will be responsible for answering incoming calls, directing calls to appropriate persons, greeting and assisting clients and visitors. The receptionist will also provide general office support with a variety of clerical and related activities.

Essential Duties and Responsibilities:
• Open office - unlock front door, turn on lights, check conference room set-ups, distribute overnight faxes, take phone off night mode at 8:15 AM.
• Responsible for front desk coverage at all times front door is open and area is accessible.
• Answer main switchboard calls. Greet and direct guests and clients. Provide excellent customer service to internal and external clients.
• Control the flow of telecommunications, outside mail, courier activity and messaging in an efficient and professional manner.
• Log all packages delivered.
• Schedule conference rooms.
• Schedule video conference calls and assist with equipment setup, providing back-up to the Office Services Clerk.
• Update local employee personnel phone and address lists.
• Handle overflow secretary duties (including document edits, binder tabbing, etc.)
• Work consistently and effectively in a team environment.

Education and Experience Required:
• High school diploma or equivalent is required.
• Experience working in a front office, meeting and greeting clients and guests, as well as supporting multiple individuals in a fast-paced, high volume, service-oriented work environment.
• Prefer a minimum of 3 years’ experience.

Qualifications and Skills Required:
• Computer literacy is a must. Knowledge should include, Outlook e‑mail and calendaring, and proficiency in MS Office such as Word and Excel.
• Professional appearance and a clear, articulate telephone voice.
• A willingness to function as part of a team.
• Dependability and punctuality are a must.
• Law office experience preferred but not required.

Performance Measures:

The Receptionist will be evaluated annually by the Office Manager based on the following performance criteria.
• Professionalism and timeliness of handling telephone calls and greeting clients.
• Effective time management, including conscientiousness and dependability.
• Professionalism in dealing with attorneys and support staff.
• Competency in coordinating conference rooms and video conference scheduling.
• Ability to handle all responsibilities in a timely and accurate manner.