Receptionist

ABOUT US

On the Shores of Lake Ohau nestled on 10 hectares is a 72 room Alpine Lodge. The owners have created an amazing recipe that has stood the test of time that has generation after generation returning over winter to unwind and ski their hearts out. Summer is no slouch either, with the lodge being a prime stop for the Alps to Ocean cycle trail.

Our mantra is to treat every guests as a welcomed visitor in our own home.

Our culture is Caring for the Ohau family.

ABOUT THE ROLE
As a Receptionist, you will play a key role in ensuring our guests have a memorable experience during their stay at our lodge. From your welcoming personality and smile, to your organisation of information for the departments to use, no two days are the same.

This is a full time permanent role.

Responsibilities:

Greet and welcome guests as they arrive at the lodge
Handle guest inquiries and provide information about lodge facilities, services, and local attractions
Assist guests with check-in and check-out procedures
Manage reservations and ensure accurate room assignments
Answer phone calls and direct them to the appropriate department or individual
Ensure guest accounts are presented accurately
Maintain a clean and organized reception area
Collaborate with other departments to ensure seamless guest experiences
Benefits:

Staff accommodation options available
Opportunity to work in a stunning natural environment
Training and development opportunities
Discounted meals and access to lodge amenities
Ski/board your heart out over winter
ABOUT YOU

If you love people, and if you love process, this is the role for you. This role is about attention to detail.

Qualifications/Experience/Skills:

Experience in a customer service or hospitality role is preferred
Excellent communication and interpersonal skills
Strong organizational and staying calm under pressure
Proficiency in using computer systems and software
Ability to work independently as well as part of a team
Flexibility to work shifts including evenings, weekends, and holidays
If you are passionate about providing exceptional customer service and enjoy working in a picturesque setting, we encourage you to apply for the Receptionist position at Lake Ohau Lodge. To apply, please submit your resume and cover letter outlining your relevant experience and why you are interested in joining our team in a remote environment.

We look forward to hearing from you!



Lake Ohau Lodge is an equal opportunity employer and welcomes applications from individuals of all backgrounds.

Position is only available to NZ or Australian residents or to international workers with a minimum of 6-months on a valid visa. Sponsorship is not available for this position.