Job type
Part-time
Permanent
Shift and schedule
Weekend availability
Location
Palmerston North, Manawatu-Wanganui
Full job description
Administrator/Receptionist – Central Patient Administration
Location: Palmerston North Hospital
Employment Type: Permanent, Part-time (0.75 FTE)
Join our Central Patient Administration team and play a key role in delivering exceptional customer service and administrative support across the hospital. This is an opportunity to work in a dynamic environment where your organisational skills and professionalism will make a real difference to patients, whānau, and staff.
Benefits
An encouraging learning environment where you will continue to grow and be challenged
A professional and supportive culture and team setting
Fulfilling and challenging work with great lifestyle options
Tailored wellness programmes
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.
About the Role
As an Administrator/Receptionist, you will provide efficient, customer-focused service to everyone accessing MidCentral Health. Your responsibilities will include greeting and assisting patients and visitors, managing phone calls, processing admissions, discharges, and transfers in the Patient Management System, and coordinating orderly dispatch after hours. You will also handle cash transactions accurately and support wards and departments with administrative tasks. Flexibility to work across shifts (including weekends and public holidays) is essential.
About the Team/Service
Our Central Patient Administration team works collaboratively to ensure smooth hospital operations and excellent patient experiences. We value teamwork, adaptability, and a commitment to quality service.
Employing over 2500 people, MidCentral offers a supportive work environment that accepts and values all employees. We actively seek Māori kaimahi into our workforce and provide an environment which delivers our commitment to equity, diversity, and inclusion.
MidCentral region offers an excellent lifestyle for families with scenic spots for hiking and mountain-biking, great schools and tertiary institutions. With the mountains, city and sea at your doorstep, you'll get to taste the best of both worlds – the perfect blend of rural and city living.
About the Location
Manawatū is known for its effortless blend of city and rural living; here you can choose your ideal lifestyle, from peaceful rural villages, to bustling townships, or city life. It's a family-friendly place that's easy to live and work, with easy access to an array of outdoor activities – beaches, ski fields, lakes, mountains, as well as fantastic mountain biking and hiking tracks. No traffic and an easy commute to work, really help a with true work-life balance. Our fantastic central location means exploring other parts of New Zealand is easy as a drive or a short flight. We are well served with excellent schooling options, as well as two tertiary institutes – Massey University and the International Pacific College.
For more information on living and working in the Manawatu click here
About you
We are looking for someone who has:
Excellent customer service and communication skills
Strong computer and data entry skills
Ability to prioritise and work in a busy environment
High level of professionalism and confidentiality
Sensitivity to cultural and ethnic differences
Previous experience in administration or reception and knowledge of hospital systems is desirable.
Working at Health New Zealand
Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.
How to Apply
To apply please click “apply now.” All applications must be submitted through our online careers' portal by the advertised date. If you have any questions about the role, please contact Lee-Anne Sharp
[email protected]
We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.
Whilst Health New Zealand is undergoing change, affected employees will be given preference and priority for this position.
