Receptionist

We are seeking a friendly and organized individual to join our team as a Receptionist. As the first point of contact for our clients, you will play a crucial role in delivering exceptional customer service and administrative support to ensure the smooth operation of our hospital.

Responsibilities:

Greet clients and visitors with a welcoming demeanor, both in person and over the phone.
Schedule appointments and manage the hospital's appointment calendar efficiently.
Assist clients with completing necessary forms and paperwork.
Verify client information and update records as needed in our practice management system.
Process payments for services rendered and manage financial transactions accurately.
Coordinate communication between clients and veterinary staff to ensure seamless patient care.
Maintain cleanliness and organization of the reception area and front office.
Respond to client inquiries regarding hospital services, pricing, and appointment availability.
Assist with managing inventory of office supplies and veterinary products.
Collaborate with the veterinary team to ensure excellent patient care and client satisfaction.
Qualifications:

High school diploma or equivalent; additional education or training in veterinary or medical office administration is a plus.
Previous experience in customer service, preferably in a veterinary or medical setting.
Strong interpersonal and communication skills; ability to interact professionally with clients, staff, and vendors.
Exceptional organizational skills and attention to detail.
Proficiency in using computerized systems, including practice management software and MS Office Suite.
Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
Compassionate and empathetic attitude toward clients and their pets.
Job Type: Full-time

Pay: ₹15,000.00 - ₹22,000.00 per month

Schedule:

Day shift
Morning shift
Night shift
Rotational shift
Language:

English, Kannada, Hindi, Tamil (Preferred)
Work Location: In person